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Flashcards in Exam Prep - C4 Deck (2)
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1

Outline the processes of 'learning'

1. Expectancy
2. Perception
3. Working storage
4. Semantic encoding
5. Long-term storage
6. Retrieval
7. Generalising
8. Gratifying

2

What are the implications of the learning process for instruction?

- employees need to know why they should learn
- employees need meaningful training content
- employees need opportunities to practise
- employees need to commit training to memory
- employees need feedback
- employees learn through observation, experience and interacting with others
- employees need the training program to be properly coordinated and arranged