Fundamental Discovery Questions Flashcards

1
Q

How do your users manage and work with documents and files?

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2
Q

What would success look like?

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3
Q

Talk me through your current process for _______.

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4
Q

What would be the effect on your ____ if these issues were solved?

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5
Q

What are the “must-have” features you’ve decided on?

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6
Q

How does content factor into ____?

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7
Q

Assuming we meet your success criteria, what will the decision process look like?

How long does it usually take?

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8
Q

What’ll be the consequence of not addressing this right now?

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9
Q

What metrics around cost, efficiency or otherwise do you need to achieve?

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10
Q

How will you measure the success of the project?

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11
Q

What would the ideal [SOLUTION] look like and how would it to work?

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12
Q

By when do you need this in place?

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13
Q

Aside from yourself, who else will be involved in making this decision?

Are there any formal boards?

Who owns the final signoff?

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14
Q

Can I ask you a difficult question?

Is there Budget set aside for this?

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