group decision making techniques Flashcards

1
Q

interacting groups

A

most group decision making takes place
typical group in which members interact face to face
rely on both verbal and non verbal interaction to communicate

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2
Q

interacting groups often

A

censor themselves and pressure individual members towards conformity of opinion

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3
Q

reducing conformity of opinion

A

brainstorming
nominal group technique
electronic meeting

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4
Q

brainstorming

A

idea generation process - encourages any and all alternatives while withholding criticism of this alternatives

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5
Q

brainstorming can

A

overcome pressures of conformity

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6
Q

in a brainstorming session

A

group leader states problem in clear manner
members then free wheel as many alternatives in length of time
encourage members to think unusual, no criticism is allowed

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7
Q

individuals working alone

A

generate more ideas than group in brainstorming session

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8
Q

production blocking

A

generating ideas in group, many are talking at once which blocks thought process and impends idea sharing

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9
Q

nominal group technique

A

group decision making method in which individuals meet face to face to pool their judgements in a systematic but independent fashion

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10
Q

NGT restricts

A

discussion or interpersonal communication during dm process

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11
Q

group members are

A

physically present but function independently

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12
Q

problem is presented then group takes following steps

A

before discussion takes place, group member independently writes down ideas of problem
after silent period, each member presents one idea to group
group discusses ideas for clarity and evaluates them
each group member silently and independently rank orders the ideas
idea with highest ranking determine finals decision

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13
Q

main advantage of NGT

A

permits group to meet formally but does not restrict independent thinking
outperform brainstorming groups

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14
Q

electronic meeting

A

a meeting in which member interact on a computer allowing for anonymity of comment and aggregation of votes

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15
Q

once required tech in place:

A

up to 50 people sit around horse shoe shaped table
issues are presented to them and type their response to computers
ind but anonymous comments are displayed on projection screen

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16
Q

advantage of electronic meeting

A

allows people to be brutally honest without penalty

it is fast, many participants can talk at once and discussions do not digress

17
Q

disadvantages

A

leads to decreased group effectiveness

require more time to complete tasks and result in reduced member satisfaction compared f2f groups