Human Resource Management Flashcards

1
Q

Human resource management

A

Is the effective management of the relationship between the employer and employees

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2
Q

Employer of choice

A

An organisation that meets all of their employees expectations is referred to as an employer of choice. This means that the organisation attracts, motivates, and hold on to highly talented workers

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3
Q

Industrial democracy

A

The process of industrial democracy or empowerment breaks down the traditional “boss-worker” relationship placing new demand on HRM and resulting in the formations of autonomous work teams

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4
Q

Work place diversity

A

Refers to the differences between employees in an organisation. Diversity encompasses race, gender, ethnic group, age, disability, sexual orientation the terms of employment, personality, and many other characteristics

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5
Q

Flexible working conditions

A

Are patterns of work that allow organisations to work more efficiently or allow employees go balance work and family responsibilities

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6
Q

Achieving work life balance

A

Work life balance means achieving the right combination of time devoted to work and time devoted to personal life or family

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7
Q

Occupational health and safety (OHS)

A

The area of responsibility that employers have to ensure that the workplace is safe for workers and that all possible steps are taken to guarantee that they are free from harm

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8
Q

Work (occupational) health and safety legislation

A

The act provides a nationally consistent frame work to ensure the health and safety of workers

  • protecting workers or other people from harm to their health, safety and welfare arising from work
  • encouraging unions and employer organisations to promote improvements in work health and safety practise
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9
Q

Job security

A

Refers to whether an employee believes they are likely to lose their job either though being made redundant or being dismissed.

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10
Q

Motivation

A

What drives a person to apply individual effort over a sustainable period of time
- high rate of motivation improves productivity

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11
Q

Maslows theory of motivation

A

A need it what a person requires. He’s assumes these needs could be arranged according to their importance in a series of steps know as Moslows hierarchy of needs

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12
Q

Motivational theory’s: herzberg and Locke

A

Two levels of need:
Hygiene factors and motivational factors
The idea is referred to as motivational-hygiene theory

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13
Q

Ethical and social responsible management

A

Decisions related to human resources involve ethical considerations
The human resource manager will typically be involved in developing a code of conduct

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14
Q

Specific human resource dilemmas

A

Recruitment
Representation - a human manager can sometimes be called on to act as an employees representative in conflict involving the employee and the manager
Electronic privacy
Performance evaluation - observe and Judge employee performance

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15
Q

Human resource manager

A

Coordinates all the activities involved, from acquiring to terminating employees of an organisation

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