Management Styles Flashcards
(27 cards)
Autocratic style
Where the manager tells staff what decisions have been made
Often limits employees knowledge and checks up on employees
The style of manager motivates though threats and disciplinary action.
Autocratic managers expect compliance and obedience, they are controlling
Autocratic style
Advantages
Advantages:
Direct and procedures are clearly defined
Employees roles and expectations are set out plainly, so management can monitor their performance.
Control is centralised, at top management level, so time is used effectively
Autocratic style
Disadvantages
No employee input allowed, no ideas encouraged or showed.
Employees get a chance to develop skills
No responsibility is given to lower level staff, job satisfaction decreases
“Us and them” mentality
Persuasive style
The manager attempts to convince employees that managements way is the right way.
Managers attempts to make employees accept the objectives of the organisation and work to certain plans and procedures
Persuasive style
Advantages
Disadvantages
A- managers can gain trust and support though persuasion
Workers believing that their feelings are being considered - approaching tasked more positive
Instructions and expectations remain clear and constant
D- attitudes and trust remain negative. Employees fail to give full support to management
Communication is still poor and limited to top down bottom
Employees are still denied full participation in the decision making process
Consultative style
The manager consults employees before making decisions. The manager recognises the importance of good personal relationships among employees and consults with staff on certain issues before making a decision
Consultative style
Advantages
Asking for suggestions from employees allows for a greater variety of ideas and should improve the quality of management decisions
Employees begin to have some ownership in the way which the organisation is run
When decisions are discussed and fine turned before implantation tasks are completed more efficiently with better results
Participative style
The manager unites with employees to make decisions together.
The manager not only consults with employees but also gives them the responsibility in the management of the processes. The manager shares the decision making authority with subordinates. Managers recognises the strength and abilities of employees and activity involve them in all stages of the decisions making processes
Participative style
Advantages
Participative style management style is more effective when an organisation is undergoing rapid change
- communication is a two way process
- employees are more likely to accept management decisions
- employees have a greater opportunity to acquire more skill
- higher level of trust
Laissez-fair style
Employees assume total responsibility, and control of work place operations
Management set objectives and is still accountable for the overall performance of the organisation, but the employees are responsible for workplace operations. Essentially management had no role in day to day running of the organisation
Laissez-fair style
Disadvantages
Not almost a complete control of management
Could breed potential conflicts
Lack of reaching business objectives
Situational management
The management style chosen by a manager will be influenced by:
The manager - their personality, background, values, beliefs and skills
The situation itself
Managers will choose the styles they are most comfortable with. However highly effective managers change styles depending on the situation
Management style
The behaviour or attitude of the manager can have a huge impact on how an organisation operates
A manager will develop a style which is focused on achieving objectives
Management skills
Effective managers have skills that help them complete tasks effectively
- possess a range of specific management skills
- can use these skills in a number of managerial roles
Communication
Involves the ability to transfer information from the sender to a receiver, and to listen to feedback
Use when explaining a vision, organisational changes or simply to let staff know what’s expected of them
Communication is fundamental to almost everything that occurs in the organisation, effective communication helps maintain a good relationship
Delegation
The transfer of authority and responsibility from a manager to an employee to carry out specific activities
Appropriate to use when wanting to manage time effectively and enables staff to learn new skills. It can lead to fresh ideas and an improvement in employee motivation
Negotiation
Skills involve the ability to resolve a dispute of to produce satisfactory agreement on a course of action
Managers use negotiation skills when they meet with customers to finalise a sale or with employees to determine work place conditions
Team building
Basic building block for business effective team building has the potential to empower employees and transform managers
To achieve it managers must have an understanding of team/group dynamics
Problem solving
A broad set of activities involved in searching for, identifying and then implementing a course of action to correct an situation
Technical situation
Involve the ability to performing tasks in a specialised field
Time management
Involves the ability to prioritise tasks, set deadlines, review progress and delegate
Stress management
Involves the ability to manage levels of stress that develop in employees
Relationship between management styles + skills
The type of management style the manager selects will determine the range and degree of skills they use
Ethics
The set of morals/values and beliefs upheld by an organisation though it’s code of conduct and behaviour of its managers of employees
