Human Resource Objectives Flashcards

(29 cards)

1
Q

What is HR management about?

A

Managing people

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2
Q

What is the purpose of Human Resource Management?

A

To ensure that a business achieves the maximum benefit from its employees at the minimum cost.

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3
Q

What does the HR department need to make sure?

A

That the business has the right number of employees with the right skills, qualifications and qualities.

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4
Q

What are HR objectives influenced by?

A

The objectives of the business as a whole

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5
Q

Why do HR need to work closely with other departments?

A

To anticipate workforce needs and react to them by recruiting staff or providing training

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6
Q

What does HR do to
their staff?

A

To treat staff - how to use their skills, how to train and reward them

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7
Q

What are the 3 HR objectives to help manage people effectively?

A

Matching the workforce to business needs
Helping employees reach their full potential
Supporting employee\employer relations

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8
Q

Why do HR need to anticipate the future size of the workforce?

A

To see employee levels
If the organisation is expanding, they need more workers but if they are contracting they won’t need as many.

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9
Q

Why do HR need to decide what skill-level the workforce needs?

A

They can decide whether to train current staff or recruit new workers from the outside of the business

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10
Q

Why does HR also work with other managers?

A

To decide where employees are needed if a business has several sites.

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11
Q

Why do HR also need to think of diversity in all positions of a business?

A

Because a workforce which is diverse will have a variety of skills, ideas and experiences.

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12
Q

What does HR need to make sure in terms of budget?

A

That staff wages are appropriate for the job and employee.

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13
Q

Why does HR invest in training?

A

To improve workers productivity and to make sure they have the correct equipment to do their job.

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14
Q

What does HR also make sure of for employees to have something to aim for?

A

Career progression

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15
Q

How can HR achieve having the most-talented employees reaching their full potential?

A

Extra training and schemes

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16
Q

Why does HR need to match workforce skill-levels to jobs?

A

Because if the work is too hard - can be demotivating. If it’s too easy, employees can become bored.

17
Q

What can HR do to improve morale?

A

Have effective management, good staff organisation and a pleasant working environment

18
Q

What does HR do for employee concerns?

A

Listen and react

19
Q

What can employees involved with decision making feel?

A

Valued and trusted

20
Q

What can improving the relationship between employees and management reduce?

A

Labour turnover

21
Q

What can breakdown to relations lead to?

A

Decreased productivity, low morale and even strike action

22
Q

What are 3 internal factors that influence HR objectives?

A

The culture within the business
Funding available
Other departments

23
Q

What are 3 external factors that can influence HR objectives?

A

General state of economy
Ethical and environmental issues
Improvements in technology

24
Q

In 4 points, what is hard HRM?

A

Employees seen as a resource
Hired on a short-term basis
Managers believe employees are motivated by money
Training is only done to meet production needs

25
In 4 points, what is soft HRM?
Employees are the most important resource. Managed on a long-term basis Managers motivate employees through empowerment and development. Training is done to meet development needs.
26
How can hard HRM benefit businesses?
Because managers keep control of the workforce so they are less likely to make mistakes and easy to replace them if so.
27
What are 2 disadvantages of hard HRM?
Employees could feel demotivated and undervalued.
28
What are 2 advantages of soft HRM?
Likely to increase staff morale and easier to retain staff.
29
Why can soft HRM be bad? 2 reasons
More costs for the business Employees may not be interested in development or empowerment