Interpreting Human Resource Data Flashcards

(31 cards)

1
Q

What happens to HR data before making decisions?

A

It is analysed

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2
Q

What does HR use this data for?

A

To make plans for the human resource flow in the future.

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3
Q

What are 3 figures that HR consider when making decisions?

A

Labour productivity
Labour turnover
Labour retention

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4
Q

What decisions do HR make that they need to look at the trends of labour productivity before?

A

Training, recruitment and pay

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5
Q

How can HR have a positive impact of labour productivity?

A

By employing a diverse workforce and making employees feel engaged and motivated

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6
Q

If Labour productivity is increasing, what may HR choose to do?

A

Reward employees which will keep levels of motivation up and workers will know their hard work is valued.

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7
Q

If Labour productivity is decreasing, what may HR choose to do?

A

May choose to retrain staff and replace employees with more skilled labour

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8
Q

Why will HR compare their labour productivity with competitors?

A

To see if they need to improve or ahead of the game.

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9
Q

What 2 performance statistics can affect HR decisions?

A

Labour cost per unit
Employee costs as a % of turnover

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10
Q

How do you calculate labour cost per unit?

A

Labour costs divided by units of output

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11
Q

How do you calculate employee costs as a % of turnover?

A

Employee costs divided by sales turnover X100

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12
Q

What does labour cost per unit show?

A

How much money the business has to pay employees to make one unit of output

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13
Q

How can Labour costs per unit be reduced? 2 ways

A

Reducing labour costs
Increasing labour productivity

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14
Q

What does employee costs as a % of turnover show?

A

What percentage of the money made is spent on employees

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15
Q

How can employee costs be decreased?

A

Reducing wages and benefits

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16
Q

Why can decreasing employees wages and benefits be bad for the business?

A

Could lead to a demotivated workforce

17
Q

Why must HR think about the ethics of the business when making decisions?

A

Make sure staff feel valued and treated well

18
Q

What does labour turnover measure?

A

The proportion of staff who leave each year

19
Q

How do you calculate labour turnover?

A

Number of staff leaving divided by average of staff employed X100

20
Q

How do you calculate average of staff employed?

A

Staff at the beginning of the time period + Staff at the end of the time period divided by 2

21
Q

What does it mean if there is a high labour turnover?

A

High proportion of workers leaving the firm each year

22
Q

What are 2 external causes of high labour turnover?

A

Changes in regional unemployment levels and growth of other firms using staff with similar skills.

23
Q

What are 3 internal causes of high labour turnover?

A

Poor motivation
Low wages
Lack of opportunities for promotion

24
Q

What does a poor recruitment process do?

A

Increase labour turnover

25
What 3 factors can decrease labour turnover?
Job enrichment Increased delegation Higher wages
26
What are 3 benefits of high staff turnover?
Constant stream of new ideas through new staff Saves money by firm recruiting staff already trained Enthusiasm of new staff influences other workers
27
What are 3 disadvantages of high staff turnover?
Lack of loyalty Firm loses trained staff Recruitment costs are high
28
What does labour retention measure?
A company's ability to keep its employees
29
How do you calculate labour retention?
Number of staff employed at end of period - number of leavers divided by number of staff employed at start of period X100
30
What does a low retention rate mean?
That the company only keeps a small proportion of its employees
31
How can HR deal with a low retention rate?
By improving the induction process