Installation Flashcards
As the customer, what can I expect next?
We will set-up a pre-installation meeting soon as it’s convenient for you! During this meeting, we will go further into detail on our solution, the installation process, and schedule an installation date.
As the customer, how much help is needed from me?
You can be as involved or hands off as you would like! It’s truly up to you. Most customers choose to be hands off, and just want to updated as the installation process progresses and completes. We are here to make your life easier.
How long is the installation process?
With ExpressConnect Monitoring, installation is quicker than ever! With our automated technology, we are able to set up each server in minutes. Depending on the size of your data center depends how long it will take but it will be seamless and effortless from your end.
Why ExpressConnect Monitoring?
ExpressConnect Monitoring is internally built and because of that, we were able to make small touches that make all the difference. Our alerts were built with customers and engineers in mind, providing every level detail of information needed to provide the best customer service. These alerts seamlessly integrate with our ticketing system, so you are completely hands off. Oh, and it’s free!
