Flashcards in Interpersonal Exam #1 Deck (71)
Loading flashcards...
1
models of communication
action
interaction
transaction
2
action model
message transfer
one way linear model of communication
7 pieces
-source
-encoding
-message
-channel
-decoding
-receiver
-noise
examples
-advertisements
reading
3
interaction model
message exchange
two-way linear model
all the same elements of the action model, plus
-feedback (response to original message)
when the receiver receives the message, there is a pause
examples
-letters
4
transaction
message creation
same as the interaction model, except
-parts are continuous and simultaneous, not linear
you are always being influenced by the other person
5
interpersonal communication
dyadic communication
treat one another as unique individuals
6
impersonal vs interpersonal communication
conventional - unique
replaceable (they need a fill)- irreplaceable
-independent - interdependent
superficial - deep
7
myths of interpersonal communication
more words make things clearer (better)
meanings are in words
-meanings are in people
all communication seeks understanding
-ritualistic communication
relationship problems are communication problems
-most of the time we have problems because of incompatible goals
effective communication is a natural ability
8
fundamental principle of interpersonal communication
the quality of our interpersonal relationships stems from the quality of our communication with others
9
IP is
irreversible
-you can't take it back
unrepeatable
-every context is different
inevitable
-one cannot not communicate
intentional and unintentional
-a yawn: unintentional
-the response: I must be boring you (intentional)
involves rules
-implicit and explicit
content and relationship elements
-content: ideas and information, primarily verbal
-relationship: primarily nonverbal, implied meaning, classifies the content
contextual
-cultural aspects: positive affect of Americans vs Paresians
10
example of content and relationship dimensions
receive an invitation to see a movie, say "I'm busy"
verbal content
-I'm busy
nonverbal
-don't want to hang out
-genuinely sorry you can't go
-don't want to see the movie
11
communication competence
defines as effective and appropriate
-effective: getting point across, received desired results
-appropriate: meeting the rules and expectations for that situation, enhances or maintains the relationship
there is no single "ideal" way to communicate
competence is situational
competence can be learned
12
characteristics of a competent communicator
nexting
a large repertoire of skills
adaptability
empathy/perspective taking
cognitive complexity
self-monitoring
13
nexting
reality that we always have the ability to choose what we do or say next
call to personal responsibility
14
cognitive complexity
ability to look at a situation and come up with multiple possibilities for the cause
15
self-monitoring
ability to monitor own behavior
two types
-ability to monitor behavior while engaging
-little voice that acts before you speak
16
self-concept
a relatively stable set of perception that you hold about yourself
subjective
more descriptive (what)
17
self-esteem
evaluation of ones worth
reflected in our skills, talents, knowledge, and appearance
more evaluative
18
a large part of who we are is reflected in our
attitudes
beliefs
values
19
attitudes
positive or negative response
20
beliefs
conception about what is true and what is false
21
values
thoughts about what we think is good and what we think is bad
22
private vs public self
private: perceived
-how we see ourselves
public: presenting
23
material self
The total of all the tangible things you own
24
social self
reflected in interactions and relationships
25
spiritual self
A man's inner or subjective being
His psychic faculties and dispositions
26
characteristics of self-concept
subjective
-high or low self-evaluations
flexible
resistant to chang
e-we tend to resist revising how we see others
-cognitive conservatism: we seek out information that confirms our existing self-concept
27
how self-concept develops
not born with a conscious self-concept
interactions with others
social comparison
association with groups
roles
28
interactions with others
reflected appraisal: looking glass self
shift changes at 12 from looking to parents to looking to peers
29
social comparison
reference group
-who the reference group is is important
superior/inferior or similar/different
30
