Interpersonal Exam #1 Flashcards Preview

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Flashcards in Interpersonal Exam #1 Deck (71)
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1

models of communication

action
interaction
transaction

2

action model

message transfer
one way linear model of communication
7 pieces
-source
-encoding
-message
-channel
-decoding
-receiver
-noise
examples
-advertisements
reading

3

interaction model

message exchange
two-way linear model
all the same elements of the action model, plus
-feedback (response to original message)
when the receiver receives the message, there is a pause
examples
-letters

4

transaction

message creation
same as the interaction model, except
-parts are continuous and simultaneous, not linear
you are always being influenced by the other person

5

interpersonal communication

dyadic communication
treat one another as unique individuals

6

impersonal vs interpersonal communication

conventional - unique
replaceable (they need a fill)- irreplaceable
-independent - interdependent
superficial - deep

7

myths of interpersonal communication

more words make things clearer (better)
meanings are in words
-meanings are in people
all communication seeks understanding
-ritualistic communication
relationship problems are communication problems
-most of the time we have problems because of incompatible goals
effective communication is a natural ability

8

fundamental principle of interpersonal communication

the quality of our interpersonal relationships stems from the quality of our communication with others

9

IP is

irreversible
-you can't take it back
unrepeatable
-every context is different
inevitable
-one cannot not communicate
intentional and unintentional
-a yawn: unintentional
-the response: I must be boring you (intentional)
involves rules
-implicit and explicit
content and relationship elements
-content: ideas and information, primarily verbal
-relationship: primarily nonverbal, implied meaning, classifies the content
contextual
-cultural aspects: positive affect of Americans vs Paresians

10

example of content and relationship dimensions

receive an invitation to see a movie, say "I'm busy"
verbal content
-I'm busy
nonverbal
-don't want to hang out
-genuinely sorry you can't go
-don't want to see the movie

11

communication competence

defines as effective and appropriate
-effective: getting point across, received desired results
-appropriate: meeting the rules and expectations for that situation, enhances or maintains the relationship
there is no single "ideal" way to communicate
competence is situational
competence can be learned

12

characteristics of a competent communicator

nexting
a large repertoire of skills
adaptability
empathy/perspective taking
cognitive complexity
self-monitoring

13

nexting

reality that we always have the ability to choose what we do or say next
call to personal responsibility

14

cognitive complexity

ability to look at a situation and come up with multiple possibilities for the cause

15

self-monitoring

ability to monitor own behavior
two types
-ability to monitor behavior while engaging
-little voice that acts before you speak

16

self-concept

a relatively stable set of perception that you hold about yourself
subjective
more descriptive (what)

17

self-esteem

evaluation of ones worth
reflected in our skills, talents, knowledge, and appearance
more evaluative

18

a large part of who we are is reflected in our

attitudes
beliefs
values

19

attitudes

positive or negative response

20

beliefs

conception about what is true and what is false

21

values

thoughts about what we think is good and what we think is bad

22

private vs public self

private: perceived
-how we see ourselves
public: presenting

23

material self

The total of all the tangible things you own

24

social self

reflected in interactions and relationships

25

spiritual self

A man's inner or subjective being
His psychic faculties and dispositions

26

characteristics of self-concept

subjective
-high or low self-evaluations
flexible
resistant to chang
e-we tend to resist revising how we see others
-cognitive conservatism: we seek out information that confirms our existing self-concept

27

how self-concept develops

not born with a conscious self-concept
interactions with others
social comparison
association with groups
roles

28

interactions with others

reflected appraisal: looking glass self
shift changes at 12 from looking to parents to looking to peers

29

social comparison

reference group
-who the reference group is is important
superior/inferior or similar/different

30

how self-concept affects interpersonal relationships

decentering
self-fulfilling prophecy
interpretation of messages