Interviewing Skills Flashcards
This is a case in which the test suggests a negative classification, yet the correct classification is positive
False Negative in test-decision theory
A case in which the test suggests a positive classification, yet the correct classification is negative.
False Positive in test-decision theory
In test-decision analysis, the proportion of cases in which a test accurately predicts success or failure.
Hit Rate
A test result presented in relative rather than absolute terms. ________ _____ compare the individual against themselves. Each person thus provides their own frame of reference.
Ipsative Score
True or false:
Good interviewing is more of attitude than skill.
True
Being ________ or ___________ must be avoided because it is likely to inhibit the interviewee to talk.
Judgemental or evaluative
Using the following is evaluative or judgemental. True or false?
Good, bad, excellent, terrible, disgusting, disgraceful, stupid.
True
Asking “Why did you yell at him” is advisable. True or false.
False. Instead it can be rephrased to “Tell memories about what happened.”
To have an effective responses one major principle is?
To keep the interaction flowing.
True or false:. Close-ended questions are advisable.
False. Open-ended quesions are advisable.
True or false: The following keeps the interaction flowing:
*Transitional phrase
*verbatim playback
*paraphrasing and restatement
*summarizing
*clarification response
*empathy and understanding
True
This level of response bears no or little relationship to the interviewee’s response.
Level-one Responses.
This level of response communicates superficial awareness of the meaning of a statement. This also impedes the flow of communication.
Level-two responses
This level of response is interchange with the interviewee’s statement. Also, it’s the minimum level of responding that can help the interviewee.
Level-three response
This response level provides accurate empathy.
Level-four response.