Introduction management And Leadership

Question 1

Management

Answer 1

A process that brings together resources to achieve goals or objectives in the most efficient manner possible.

Question 2

Managers

Answer 2

Individuals who perform management activities. Includes anyone with tasks or goals, not just administrative roles. *All pharmacists should view themselves as managers

Question 3

Leadership

Answer 3

The process of influence where one person enlists the aid and support of others to accomplish a common task.

Question 4

Leader

Answer 4

An individual who significantly affects the thoughts, feelings, and/or behaviors of a significant number of people. Effectiveness depends on influence and decision outcomes.

Question 5

Business Management

Answer 5

The process of planning, organizing, staffing, directing, and controlling a business/organization to achieve its goals. Involves overseeing finance, operations, marketing, and HR.

Question 6

Key Skills for Business Managers

Answer 6

Leadership, communication, problem-solving, and strategic decision-making to drive organizational success.

Question 7

Key Difference: Management vs. Leadership

Answer 7

Management: Focuses on operational aspects (e.g., budgeting, planning, hiring).
Leadership: Focuses on inspiring others and setting a broad vision.
“Management does things right; leadership does the right things.”

Question 8

Leaders vs. Managers (Distinctions)

Answer 8

• Leaders: Innovate, focus on people, long-term perspective, challenge status quo.
• Managers: Administer, focus on systems, short-term perspective, accept status quo.

Question 9

Leader Characteristics (Examples)

Answer 9

• Innovate and originate ideas.
  
  • Ask “What and why?”
  • Challenge the status quo.
  • Inspire trust and creativity.
  • Develop others and foster learning.

Question 10

Manager Characteristics (Examples)

Answer 10

• Administer systems.
  
  • Ask “How and when?”
  • Maintain stability.
  • Accept the status quo.
  • Imitate proven methods.