IT: Chapter 1: Business Information Systems in your Career Flashcards

1
Q

What’s new in MIS?

A

New technologies
People and Behavior changes
Organizations

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1
Q

ABBREV: Business Drivers of Information Systems

A

ONCICS

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2
Q

Business Drivers of Information Systems

A
Operational Excellence
New products, services, and business models
Customer and Supplier intimacy
Improved decision making
Competitive Advantage
Survival
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3
Q

Operational Excellence

A

-improved efficiency and productivity results higher profits

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4
Q

New products, services, and business models

A

Business Model

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5
Q

Business Model

A

how a company produces, delivers, and sells its products and services

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6
Q

Customer and supplier intimacy

A
  • satisfied customers mean repeat customers

- close relationships mean lower costs

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7
Q

Improved Decision Making

A

real-time data improves ability of managers to make decisions

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8
Q

Competitive Advantage

A

advantages over competitors

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9
Q

Survival

A

business need to invest in information systems out of necessity

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10
Q

Information technology

A

the hardware and software a business uses to achieve objectives

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11
Q

Information system

A

interrelated components that manage information to support decision making and control, and help with analysis visualization, and product creation

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12
Q

Data

A

streams of raw facts

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13
Q

Information

A

data shaped into meaningful, useful form

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14
Q

ABBREV: Activities in an information systems that produce information

A

IPOF

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15
Q

Activities in an information systems that produce information

A

Input
Processing
Output
Feedback

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16
Q

Input

A

collect data

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17
Q

processing

A

converts raw input into a meaningful form

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18
Q

output

A

transfers the processes information to the people who use it

19
Q

feedback

A

output that is returned to appropriate members of the organization to help evaluate or correct input state

20
Q

information systems literacy

A

includes behavioral and technical approach

21
Q

computer literary

A

focuses mostly on knowledge of IT

22
Q

Management Information Systems (MIS)

A

focuses on broader information systems literacy

23
Q

ABBREV: Dimensions of Information systems

24
Dimensions of Information Systems
Organizations People Technology
25
Organizations
- Coordinate work through structured hierarchy and business processes - culture embedded in information systems
26
Business processes
related tasks and behaviors for accomplishing work
27
Culture
a fundamental set of assumptions, values, and ways of doing things
28
People
to build maintain and use them
29
ABBREV: Role of Managers
PSAC
30
Role of managers
Perceive business challenges Set organizational strategy allocate human and financial resources creative work
31
Technology
IT Infrastructure
32
IT infrastructure definition
foundation or platform that information systems built on
33
What are some IT infrastructures?
Computer hardware Computer software Data management technology Networking and telecommunications technology
34
Problem solving has
four-step process
35
ABBREV: four-step process
PSCI
36
Four-step process
Problem Identification Solution Design Choice Implementation
37
Problem identification
agreement that problem exists
38
Solution Design
consider many possible solutions to understand range of solutions
39
Choice
cost feasibility length of time needed
40
Implementation
testing solution, employee training | change management
41
Change Management
refers to the many techniques used to bring about successful change in a business
42
Without critical thinking,
it is easy to jump into conclusions, misjudge a problem and waste resources
43
ABBREV: Four elements of critical thinking
MBTB
44
Four elements of Critical Thinking
Maintaining doubt and suspending judgment Being aware of different perspectives Testing alternatives and letting experience guide Being aware of organizational and personal limitations