Leadership And Navigation Flashcards

(66 cards)

1
Q

Coercive leadership approach

A

leader imposes vision or solution and demands team follows it

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2
Q

When is the coercive leadership approach effective

A

When there are crises and clear and immediate action is needed

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3
Q

When can coercive leadership approach be ineffective

A

Coercive leadership can damage employees’ sense of ownership and motivation

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4
Q

Authoritative leadership approach

A

Leader invites team to follow their vision

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5
Q

When is authoritative leadership effective

A

When there is no clear path forward, team members are invited to contribute their own ideas and take risks, leader has real expertise

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6
Q

Affiliative leadership approach

A

Leader creates strong relationships within team, encourages feedback and team members are motivated by loyalty

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7
Q

When is affiliative leadership most effective

A

When leader has inherited a dispirited or dysfunctional team

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8
Q

Democratic leadership approach

A

Invites followers to collaborate and commits to consensus

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9
Q

When is the democratic leadership approach most effective

A

When there is strong resistance to change or leader does not have clear vision

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10
Q

What is pace setting leadership

A

Leader sets the model for high performance and challenges followers to meet expectations

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11
Q

When is pace setting leadership effective

A

When teams are highly competent and motivated

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12
Q

When is pace setting leadership ineffective

A

When employees get tired and.or when leaders don’t take enough time to motivate team members

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13
Q

Coaching Leadership

A

Leader focuses on developing team members’ skills - align their goals to that of the organization

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14
Q

Coaching vs. Mentoring

A

Mentoring helps EE navigate and understand the organization - character AND skills (coaching is skills)

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15
Q

Trait theory of leadership

A

Leaders have innate characteristics their followers don’t possess - for example physical or personality traits

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16
Q

What leadership theory is known as the “Great Man” theory?

A

Trait Theory of leadership

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17
Q

Behavioral theory of leadership

A

Leaders influence group through certain behaviors

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18
Q

Blake Mouton Theory - five types of leaders?

A

Country Club Managers, Improverished Managers, Authoritarian Managers, Middle of the Road Managers, Team Leaders

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19
Q

Blake Mouton Theory - two dimensions

A

Tasks and EEs (relations based on social and emotional needs)

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20
Q

CC managers

A

high relationships, low tasks - do not want to jeopardize relationships (top right quadrant)

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21
Q

What sort of managers “delegate and disappear” in Blake Moutons theory?

A

Impoverished managers - low task and low relationship

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22
Q

Authoritarian Managers

A

high task, low relationship - expect you to follow without question and little collaboration

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23
Q

Middle of the road managers

A

not considered leaders - they are neither production or people focused

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24
Q

What do team leaders do

A

Lead by example - high task and high relationships

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25
What are situational leadership theories?
Leaders flex their behaviors to meet the needs of a unique situation - change based on situation
26
Hersery Blanchard
As team members grow in skills and experience, leaders supply the appropriate behavior based on the situation
27
When do leaders "tell"
When EE is not motivated or competent
28
Four steps of Hersey Blanchard leadership
Telling, selling, participating and delegating
29
Fiedler's Contingency Theory
A situational leadership theory where leaders change the situation to make it more favorable for positive outcomes
30
Path-Goal Theory
Leader has role in coaching and developing
31
Emergent leadership theory
someone emerges as a leader (think survivor)
32
Transactional Leadership
leader has preference for order and structure - control and short term planning (think military)
33
Transformational Leadership
Inspires employees to embrace change - encourage and motivate EEs to innovate and seek out changes to add value to organization - do not micromanage
33
Leader-Member Exchange Theory
Leader and chosen employees - leader gives selected team members access to more information and resources to strengthen support
34
What is a downfall of a leader-member exchange theory
It can create in groups and out groups
35
Servant leadership
Leaders serve needs of employees - remove roadblocks - tend to be more empathetic and trusted
36
Formal Organizational Features
Traditional reporting lines, funding source, governing bodies (decision making processes), strategy / mission / vision,
37
What is one downside of a formal organization
Slower to change
38
What are informal organizational features built on?
Interpersonal relationships, values and beliefs
39
What is the best way to discover informal organizations
Observation - how people interact and are treated
40
How to convert potential allies into partners?
Understand the needs and goals of allies both personally and functionally - need to understand their motivation
41
What are five ways leaders can create power
Legitimate, Reward, Expert, Referent, Coercive
42
What is legitimate power
power created formally through a position or a title
43
Reward power
Leader can offer followers something in exchange for commitment
44
What is a downside of expert power
It can create dependency and weaken initiative
45
Referent power
Force of the leaders personality - ability to attract admiration, affections or loyalty
46
Coercive power
Leader has power to punish those
47
What are external factors of power
legitimate, reward and coercive
48
What is the most useful tactic for persuading?
Use reason to appeal to mutually held visions and values
49
What do theory X leaders do?
Micromanage - believe team must be controlled and forced to work
50
What do theory Y leader believe
EEs dislike rigid controls and want to accomplish something
51
What are needs theories
Individuals are motivated to satisfy certain needs - for example: achievement, control, social connection
52
Maslow's hierarchy of needs - what are the five basic categories
Physiological (survival = pay) Safety and security Belonging Esteem Self actualization PS BES
53
What is Herzberg's motivation theory
Behavior is driven by instrinic and extrinic factors
54
What is workplace hygiene
The extrinsic factors that motivate people - such as job security, pay, conditions
55
Is workplace hygiene enough to motivate employees
No - motivation comes from within and based on individual desires, needs
56
What is McClellands motivation theory
People are motivated by achievement, affliation and power
57
What is the basic concept behind McClelland's theory of motivation for effective leaders to use it
Leaders must know their people and their motivators
58
What is the Vroom expectancy theory?
I will work hard if it brings success and that success has meaning for me
59
What are the two key factors in expectancy theory fo motivation
Effort will increase if person has confidence it will lead to something positive
60
Attribution motivation theory
How someone reflects on past results (good or bad) is related to present motivation
61
Goal setting theory
EEs should design their goals and assess their achievementE
62
Equity theory
EEs motivated based on sense of fairness
63
Motivation theories dealing with the amount of control in the workplace; motivation is seen as either absolutely irrelevant or absolutely critical.
Theory X/Theory Y
64
Power that is created by the force of the leader’s personality.
Referent power
65