Leadership and Organizational Behavior

Question 1

process of providing general direction from a position of influence to individuals or groups toward the successful attainment of goals

Answer 1

leadership

Question 2

natural occurrence of someone becoming the leader of a leaderless group

Answer 2

leader emergence

Question 3

leader officially designated by the organization

Answer 3

formal leader

Question 4

leader that does not receive a title but is perceived by others as a leader

Answer 4

informal leader

Question 5

set of principles intended to explain behavioral phenomena in organizations

Answer 5

theory

Question 6

simplified snapshot of reality

Answer 6

model

Question 7

factor that remains unchanged

Answer 7

independent variable

Question 8

factor that is affected by an independent variable

Answer 8

dependent variable

Question 9

statement that specifies relationships between two variables

Answer 9

hypothesis

Question 10

reciprocal relationship between two or more factors

Answer 10

correlation

Question 11

field of study focused on understanding, explaining, and improving attitudes of individuals and groups in organizations

Answer 11

organizational behavior

Question 12

structured arrangement of people working together to accomplish specific goals

Answer 12

organization

Question 13

what are the four functions of managers?

Answer 13

planning, organizing, leading, and controlling

Question 14

aptitude for performing and applying specialized tasks

Answer 14

technical skill

Question 15

ability to relate to other people

Answer 15

human skills

Question 16

awareness of how actions and emotions affect those around you and the ability to understand/empathize with others’ feelings

Answer 16

emotional intelligence

Question 17

ability to see organization as a whole, visualize how it fits into overall environment, understand how each part relates to others

Answer 17

conceptual skills

Question 18

technical, human, and conceptual skills

Answer 18

skills managers must have

Question 19

idea that people are the key to productivity, competitive edge, and financial success, must put high value on human capital

Answer 19

strategic OB approach

Question 20

sum of people’s skills, knowledge, experience, and general attributes

Answer 20

human capital

Question 21

use of your intelligence, knowledge, and skills to question and carefully explore situations and arrive at thoughtful conclusions based on evidence and reasoning

Answer 21

critical thinking

Question 22

our actions must be dependent on the nature of the situation

Answer 22

contingency thinking

Question 23

relying on research-based facts to make decisions

Answer 23

evidence-based management

Question 24

organization is a system that interacts with its environment

Answer 24

open systems theory

Question 25

sequence of activities to increase value of goods, good open system

Answer 25

value chain

Question 26

globalization, economy, diversity, customer service, people skills, innovation, sustainability

Answer 26

what affects OB

Question 27

main OB levels of analysis

Answer 27

individuals, teams/groups, organizational