Lecture 12: Organisational Culture

Question 1

Organisational culture and the 7 primary characteristics

Answer 1

A common perception held by the organisation’s members; a system of shared meaning

1. Innovation and risk taking
2. Attention to detail
3. Outcome orientation
4. People orientation
5. Team orientation
6. Aggressiveness
7. Stability

Question 2

Organisational Climate

Answer 2

Shared perceptions that organisational members have about their organisation and work environment

Question 3

Stages in the socialisation process

Answer 3

1. Pre-arrival
   The period of learning prior to a new employee joining the organisation
2. Encounter
   When the new employee sees what the organisation is really like and confronts the possibility that expectations and reality may diverge
3. Metamorphosis
   When the new employee changes and adjusts to the work, work group and organisation

Question 4

Workplace spirituality

Answer 4

The recognition that people have an inner life that nourishes and is nourished by meaningful work that takes place in the context of the community

Question 5

Four characteristics of a spiritual organisation

Answer 5

1. Strong sense of purpose
2. Trust and respect
3. Benevolence
4. Open-mindedness