LECTURE 7: AFFECTION Flashcards

(28 cards)

1
Q

Affectionate Communication

A
  • Behavior

- conveys feelings of fondness and positive regard

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2
Q

Forms of Affectionate Communication (3)

A

Verbal
Direct Nonverbal
Indirect Nonverbal

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3
Q

Verbal Affectionate Communication

A

Just as it sounds

- EX. Complimenting someone “I love spending time with you”

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4
Q

Direct Nonverbal Affectionate Communication, what are some examples?

A
Hugging
Kissing
Smiling
Touching
Hand Holding
Soft tone of voice
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5
Q

Indirect Nonverbal Affectionate Communication

A

Ways in which we help someone out

- EX. Someone is sad/stressed, and you do one of their errands for them

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6
Q

Six Universal Emotions

A
Anger
Happiness
Disgust
Surprise
Sadness
Fear
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7
Q

Facial Deceit

A

Experience when we feel one emotion but express something else

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8
Q

When to engage in facial deceit

A

Cultual conventions
Personal Display Rules
Vocational Requirements

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9
Q

Display Rules

A

Govern the APPROPRIATENESS of expressive behavior and are used to regulate or manage one’s expressive behavior

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10
Q

Knowledge of display rules means you understand…. (2)

A
  • Expression regulation (putting a fake smile on)

- Interpersonal Goals

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11
Q

Specific Display Rules

A
Masking
Intensification
Inhibition
Deintensification
Simulation
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12
Q

Masking

A

Feeling one thing but communication something different

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13
Q

Intensification

A

You don’t feel something as intensely as you should but you express it as if you did

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14
Q

Inhibition

A

Poker face

- you feel emotions of some sort but nothing comes out

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15
Q

Deintensification

A

Feeling something very strongly but you know you shouldn’t show it as intense

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16
Q

Simulation

A

Creating something when you have nothing

17
Q

Facial Feedback Hypothesis

A

We can create an authentic/genuine emotion experience from in authentic experiences

18
Q

Common Roadblocks to Listening (8)

A
  • Tuning out irrelevant topics
  • Faking Attention
  • Yielding to distraction
  • Criticizing delivery or physical appearance
  • Jumping to conclusions
  • Interrupting
  • Overreacting to emotional words
  • Thought Speed
19
Q

Remedy to Faking Attention

A

Actually pay attention

20
Q

Remedy to Yielding to Distractions

A

Change up your environment

21
Q

Criticizing delivery or physical appearance

A

So into criticizing that you’re not listening to them

22
Q

Remedy to Criticizing Delivery/Physical Appearance

A

Pay attention to WHAT is said, not HOW it is said

23
Q

Jumping to conclusions

A

You don’t let people finish their thoughts before you come up with your own opinion

24
Q

Remedy to Jumping to Conclusions

A

Hear the speaker out

25
Interrupting
Bringing the convo back to you
26
Remedy to interrupting
wait till the speaker is finished
27
Remedy to Overreacting to Emotional Words
Stay calm and ask questions to clarify
28
Thought Speed
- Average speaker speaks 100-140 WPM | - Average Listener can understand 500-600 WPM