Lecture one: introduction+active listening

Question 1

What is the quote by george bernard shaw?

Answer 1

Question 2

What are the key factors to life enhancing relationships?

Answer 2

Commitment, love, trust and effective communitcation

Question 3

What is the most common reason for poor communication in struggling relationship?

Answer 3

Form of carelessness
* People assume that the other person knows so does not communicate

Question 4

The more equal the domestic workload =

Answer 4

The greater the happiness of both partners

Question 5

What the quote by stephen R. Covey?

Answer 5

Question 6

What is the Definition of listening from the international listening association

Answer 6

The process of receiving, constructing meaning from and responding to spoken and/or nonverbal messages

Question 7

What does a good listener listen with?

Answer 7

Question 8

What is an essential component of effective communication?

Answer 8

Active listening

Question 9

What are three elements of active listening?

Answer 9

1. Demonstrates moderate to high nonverbal involvement
2. Reflects the speaker’s message using verbal paraphrasing
3. May include asking questions that encourage speakers to elaborate on his or her experiences.

Question 10

What were the 3 hypothesis in The Relative Effectiveness of Active Listening in Initial Interactions

Answer 10

Question 11

What are the three types of responses?

Answer 11

• Active listening response
• Advise response (not active listening, just advice)
• Simple acknowledgement response (“oh, I see”)

Question 12

What are the three Hypothesis Testing Results?

Answer 12

• H1: The Active Listening condition produced significantly more perceived understanding than the simple acknowledgement condition and the advice condition.
• H2: Active Listening produced more communication satisfaction than simple acknowledgements but not more than advice giving.
• H3: Communication partners were found to be more socially attractive when engaged in Active Listening than simple acknowledgement but there was no difference in experiences of social attractiveness between partners engaged in Active Listening or advice giving.

Question 13

How do you feel when another person was actively listening to you?

Answer 13

When You walk away from a conversation feeling heard and understood.