Lecture slides 7: Responsibility accounting and balanced scorecard Flashcards

(32 cards)

1
Q

What are the three components of organizational design?

A
  • Organizational structure
  • Allocation of decision rights
  • Accountability for decisions made
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2
Q

What is meant with the allocation of decision rights?

A

specifies what decisions employees in a certain role can make without having to ask for approval

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3
Q

Name three characteristics of a centralized decision making style?

A

 Most decision rights reside with corporate headquarters
 Command and Control management style
 Hierarchical functional organizational structure makes it possible for corporate managers to influence entire organization through decisions

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4
Q

Name two characteristics of decentralized decision making?

A

 Most decisions rights reside with market facing business units
 Upside down management style

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5
Q

Name three benefits of decentralization?

A
  • Lower-level managers have best knowledge to react to market demands
  • Promotes management skills which ensure leadership continuity
  • Managers enjoy higher status from being independent and will be more motivated
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6
Q

Name three costs of decentralization?

A
  • Managers may make decisions not in organization’s best interests
  • Managers also tend to duplicate services possibly less expensive if centralized
  • Costs of accumulating and processing information frequently rise
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7
Q

What is accountability?

A

specifies scope of decisions for which managers are being held accountable during their performance evaluation.
- Managers or teams can be classified according to whether they can control costs, revenue or both
- Managers or teams performance can be assessed using key performance indicators (KPI) that they can control

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8
Q

How do you calculate contribution margin?

A

Sales revenue – Variable expenses = Contribution margin

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9
Q

How do you calculate controllable profit?

A

Contribution margin – Controllable divisional fixed expenses = Controllable profit

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10
Q

How do you calculate divisional profit before common expenses?

A

Controllable profit – Non-controllable divisional fixed expenses = Divisional profit before common expenses

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11
Q

How do you calculate divisional profit for the period?

A

Divisional profit before common expenses – Apportioned cost of common expenses = Divisional profit for the period

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12
Q

What is the controllability principle?

A

only hold managers responsible for decisions which they can influence y matching performance measures to decision rights

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13
Q

What is full (absorption) costing?

A

conventional costing system including variable and fixed manufacturing cost as part of product costs. Satisfies matching principle.

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14
Q

What is variable costing?

A

separate variable and fixed costs. It better meets objectives of internal planning, decision making and performance measurement

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15
Q

What are product and period costs in full costing?

A
  • Product costs: Direct Materials + Direct labor + Variable manufacturing overhead + Fixed manufacturing overhead
  • Period costs: Variable & Fixed selling & administrative expenses
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16
Q

What are product and period costs in variable costing?

A
  • Product costs: Direct materials + Direct labor + Variable manufacturing overhead
  • Period costs: Fixed manufacturing overhead + Variable & Fixed selling & administrative expenses
17
Q

Name two ways in which net income is different under full costing than under variable costing?

A

Net income under full costing exceeds net income under variable costing by (change in inventory * fixed manufacturing cost per unit) when inventory increases (vice versa when inventory decreases)
Net income determined using full costing is affected by changes in inventory level while net income under variable costing is not affected

18
Q

Waht is return on investment (ROI)

A

ratio accounting profits earned by business unit divided by investment assigned to it. ROI = Profit / Investment

19
Q

What is residual income and how do you calculate it?

A

dollar amount obtained by subtracting a capital charge from the reported accounting profits. RI = Profit – Capital charge

OR

Residual Income = NOPAT – WACC * Invested Capital

20
Q

What is a capital charge and how do you calculate it?

A

apply a rate to investment center’s assets = Cost of capital * assets employed

21
Q

What is return on sales?

A

firm’s profit per sales dollars. Measures manager’s ability to control expenses and increase revenue to improve profitability. Calculated as Profit / Sales.

22
Q

What is asset turnover?

A

amount of dollar sales achieved per dollar of investment. Measures manager’s ability to increase sales from a given level of investment

23
Q

What is invested capital?

A

capital invested by a division. Restructure to divest unproductive assets, improve working capital efficiency and improve fixed asset turnover

23
Q

What is NOPAT?

A

Net Operating Profit After Tax. Increase profitability trough sales growth, pricing initiatives and cost cutting

24
Name three advantages of Residual Income over Return on Investment
- Makes economic objective clear: earn Rate of return > Cost of invested capital - Supports incentive to: accept projects with ROI > minimum rate of return - Disadvantage of RI over ROI: Can’t be used to compare business units
25
What is a balanced scorecard?
Firms should select and order KPIs such that they tell the story of how the firm wants to create value. BSC does this by translating strategy into a small set of KPIs and quantifying economic links among KPIs and value creation.
26
What are the components of the Classic Balanced Scorecard?
1. Customer perspective: how do we look to our customers? 2. Financial perspective: how do we look to our investors? 3. Internal processes: What business processes drive value? 4. Learning and growth: Do we change, reinvent, improve?
27
What are the three challenges of sustainability measurement / reporting?
- Sustainability metrics often pertain to externalities that can pose challenges to measurement - Scope of sustainability can extend beyond classical boundaries of the firm, which makes monitoring challenging - Definition of sustainability metrics often not regulated / audited
28
What is a cost center?
provides services at low costs
29
What is a revenue center?
Generates high revenue using available resources
30
What is a profit center?
Generates high revenues at low costs
31
What is an investment center?
Invest strategically to generate high profits