Flashcards in Lesson 2: Verbal and Non Verbal Communication Deck (29)
uses WORDS to convey information to other people.
alternatives to vocal language, e.g. written words, sign language or finger spelling, Braille
entails transmission of messages without the use of words. (nonlinguistic):Uses gestures, body movements, facial expressions, etc.
People interpret messages in different ways
Depending on communicators’:
Nonverbal cues are especially important for...
–For identity management
–In defining our relationships (e.g., level of intimacy)
–For expressing emotions we don’t want to express, can’t express, or don’t know we’re feeling
Nonverbal to verbal communication
Types of Nonverbal communication
•Physical appearance & Clothing (artifacts)
•Eye behavior/movement (Occulesics)
Kinesics. body motions that take the place of a word, e.g. nodding
Kinesics. symbols reinforcing verbal message, e.g. holding tummy to show hunger.
Kinesics. signs of emotional state
Kinesics. used to control, regulate communication between people, e.g. smiling, frowning while listening
Kinesics.used to adjust to uncomfortable communication situations, e.g. doodling
These are ways our skin affects and reacts to other forms of bodily contact either from others or ourselves and signals a message that has at least one meaning
refers to the manner of speaking, e.g. tone of voice, volume, rate
pertains to absence or lack of audible sound
types of Social/Physical Space (Proxemics
2 inches or less distance
18 inches-4 feet;
exceeding 12 feet)
The way we express ourselves through our physical appearance and clothing may convey nonverbal message to people.
These messages may either be intentional or unintentional
Physical Appearance & Clothing (Artifacts)
Other nonverbal cues
Eye movement (Occulesics)
Use of Time