Lesson 3: Models, Barriers and Effective Features Flashcards Preview

Oral Communication > Lesson 3: Models, Barriers and Effective Features > Flashcards

Flashcards in Lesson 3: Models, Barriers and Effective Features Deck (20)
Loading flashcards...
1

Types of MODELS OF COMMUNICATIon

Linear
Transactional
Interactive

2

elements in the process of communication are in one line; no feedback identified

Linear

3

involves simultaneous giving and receiving of message and feedb

Transactional

4

uses technology to send and receive messages

Interactive

5

Variables in Transactional model

Public cues(Cpu)
Private cues (Cpr)
Behavioral cues
jagged lines
valence signs
Speech act
Filters
Noise

6

arephysical, environmental or artificial and natural or man-made

Public cues(Cpu)

7

also known as private objects of orientation which include senses of a person. Both these cues can be verbal as well as non-verbal. Another set of cues are behavioralcues.

Private cues (Cpr)

8

can be verbal (Cbehv)as well as non-verbal (Cbehnv).

Behavioral cues

9

The arrows and their directions show that the message is ------------ sent and actively taken where the receiver plays a key role of giving feedback. Arrows also show----------------------------------------------------

intentionally; process of production of technical encoding, interpretation and decoding.

10

The------------------------ show that the availability of cues can be unlimited and are denoted asVVVV.

jagged lines

11

+,0 and –are also attached to these types of cues which illustrates the amount/degree/strength of attractiveness of the cues in the message.

valence signs,

12

refers to particular instance of communication in the model.

Speech actr

13

arethe realities of people engaged in communication. Here the senders’ and receivers’ personal filters might differ according to cultures, traditions, content of the message, etc.

Filters

14

is the problemthat arises in communication flow and disturbs the message flow.

noise

15

Barriers to Effective Communication

Emotional Barriers
Use of Jargon-
Lack of confidence
Noisy environment

16

negative feelings affect sending and receiving of information2

Emotional Barriers-

17

use of technical words inappropriate to context and receiver may cause misunderstanding.

Use of Jargon-

18

shyness may either cause one to express ideas inappropriately or may be misunderstood as arrogance or uncooperativeness.

Lack of confidence

19

external factors affect clarity of message.

Noisy environment

20

7C's or Features of Effective Communication

1.Completenes
2.Conciseness
3.Consideration
4.Concreteness
5.Courtesy
6.Clearness
7.Correctness