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Flashcards in Lesson 4: Intercultural Communication Deck (23)
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1

“happens when individuals interact, negotiate, and create meanings while bringing in their varied cultural backgrounds.”

Intercultural communication

2

It is respecting and understanding diversity in communication perspective and practice due to differences in culture, gender, social status and religion.

Intercultural communication

3

• Effective intercultural communication

harmony and peace in society.

4

FACTORS CONSIDERED IN INTERCULTURAL COMMUNICATION

1. CULTURE

2. GENDER

3. AGE

4. SOCIAL STATUS

5. RELIGION

5

a set of human-made objective and subjective elements”
that people who share a common language, place of residence and generation use for survival.

1. CULTURE

6

importance on implicit or nonverbal messages

high context

7

communicate and interpret messages explicitly through words

low context

8

to sexual and social roles played by members of a particular society. It differentiates femininity from masculinity, in social contexts.

gender

9

competitive, blunt and direct, detached and emphasizes independence

masculine

10

seeks harmony and consensus, polite and indirect, emotional and detailed

feminine

11

characterized by number of years one has lived, or his/her life span. In intercultural
communication, it is considered in regard to perceptions related to one’s generation.

age

12

is the relative rank that an individual holds, with rights, duties, and lifestyle, a social hierarchy based on honor and prestige (Encyclopedia Brittanica, 2015)

social status

13

provides structure, discipline and social participation in a community (Samovar,
et.al, 2010). It guides people in explaining supernatural phenomena in the world (Ababon, et.al,
2016)

religion

14

DEVELOPMENT MODEL OF INTERCULTURAL SENSITIVIT Y ( DMIS)

DENIAL
DEFENSE
MINIMIZATION
ACCEPTANCE
ADAPTING
INTEGRATION

15


CHARACTERISTICS OF COMPETENT INTERCULTURAL COMMUNICATOR

1. Flexibility and ability to tolerate high levels of uncertainty

2. Reflectiveness or mindfulness

3. Open-mindedness

4. Sensitivity

5. Adaptability

6. Ability to engage in divergent thinking(or thinking creatively) and system-level thinking
(based on how each one in an organizes influences another)

7. politeness

16

HOW TO AVOID BIASES IN COMMUNICATION

• Avoid stereotyping

• Change gender norms, and avoid using he, man and others that pertain only to specific gender

• Do not talk down on younger people or elderly.

• Be sensitive to religious practices of others

• Be sensitive at all times

• Do not belittle others capability, cultural practices, and beliefs

17

1. Smith said he wants working independently because that’s the American way. He brags that the American way is always the best way to do things. He believes in the superiority of his culture. Smith’s behavior is an example of what concept?


Ethnocentrism

18

When a person has awareness of other’s culture and understands differences in intercultural communication, he/she develops this positive trait/value.

Tolerance

19

This aspect pertains to circumstances/situations that may cause variations in peoples’ understanding of nonverbal cues.

Cultural context

20

. Making generalizations or conclusions based on a single encounter or experience with a person from another culture is called what?

Stereotyping

21

Which aspect of cultural differences refers to a group’s expectations from its people?

Social Values5

22

This happens when the merger of companies become ineffective due to differences in business practices.

Corporate Cultural differences

23

Some companies prefer evaluating an corporate agenda thoroughly while others simply discuss concerns briefly. This refers to what

Decision making customs7