Lesson 3 Flashcards
(24 cards)
Why is professional conduct important in the workplace?
It protects the company’s reputation and profits and ensures a respectful and productive work environment.
What are common employer expectations for employee behavior?
Be punctual, follow dress codes, conduct oneself appropriately, and follow company policies.
What should employees show respect for in the workplace?
Colleagues, managers, customers, their work area, property, the environment, and animals.
What is the purpose of an induction meeting?
To introduce the employee to the workplace, explain conduct codes, policies, and complaint procedures.
What is a job specification?
A document outlining the key responsibilities and expectations of an employee’s role.
What does an employment contract typically include?
Work hours, location, and conditions of employment.
Name some examples of company policies.
Anti-discrimination, sickness, internet and email, and health and safety policies.
Why must employees adhere to company policies?
To maintain professionalism, safety, and compliance with legal and ethical standards.
What are typical reasons for disciplinary action?
Policy violations, health and safety breaches, harassment, damaging property, and breach of contract.
What are the possible outcomes of a disciplinary procedure?
Informal warning, written warnings, suspension, or termination of contract.
Who may carry out a disciplinary process in a company?
A manager or human resources (HR) staff.
What organization can employees contact for help after a termination?
ACAS (Advisory, Conciliation and Arbitration Service) or Citizens Advice.
What is the first step in the disciplinary process?
Explore the options and decide if the issue can be resolved informally.
What happens during the investigation step of a disciplinary process?
The employer talks to all parties and gathers evidence.
What must an employee do during a disciplinary hearing?
Attend the hearing and may be accompanied by a union rep or colleague.
What is a grievance?
A formal complaint made by an employee about their treatment at work.
What are the two types of grievance procedures?
Informal (verbal complaint) and formal (documented procedure).
Why should employers promote employee wellbeing?
It raises morale, reduces stress, and improves productivity and company profitability.
What are examples of activities promoting health and wellbeing?
Sick pay, medical appointment support, health promotion, counselling services, and team-building events.
What is modern slavery?
A condition of forced or compulsory labor and servitude.
What is human trafficking?
When someone is deceived or coerced into exploitation, often involving transport or abduction.
Why is the agricultural sector at risk of modern slavery?
Because it often employs seasonal and agency workers with unknown backgrounds.
What is the Duty to Notify?
A legal obligation to report suspected modern slavery to the government.
How can companies ensure their supply chain is free from slavery?
By sourcing from responsible suppliers who share their ethical values.
