LESSON 4

Question 1

STRATEGIES OF COMM IN IT

Answer 1

Strategy 1: Clear and Concise Messaging
Strategy 2: Active Listening
Strategy 3: Open-Door Policy
Strategy 4: Regular Check-Ins and Updates
Strategy 5: Use of Collaboration Tools
Strategy 6: Encouraging Feedback and Input
Strategy 7: Conflict Resolution Skills
Strategy 8: Emphasizing the “Why”

Strategy 9: Adaptability in Communication Styles
Strategy 10: Continuous Improvement and Learning

Question 2

In IT management, communication takes many forms, adapted based on the ____ AND _____of executives, team members,
and stakeholders.

Answer 2

needs and concerns

Question 3

Common management practices such as constructive feedback and conflict management remain crucial.

Answer 3

in it

Question 4

It determines how technical concepts and data-driven insights are translated into action, whether through
policies developed by upper management or the IT teams that drive tech-based improvements.

Answer 4

Communication