Line Management: Discovery Questions > Positive Business Outcomes

Question 1

Line Management (Services) Discovery: Buying Triggers

Answer 1

How do you Leverage Outside Resources on your Projects?

Explain a typical scenario that compels you to go to market for additional resources?

Question 2

Line Management (Services) Discovery: Scope Creep (Quality)

Answer 2

How often do you have to make changes to project scope?

What are the Primary drivers of those changes?

How does that impact your team?

Question 3

Line Management (Services) Discovery: Budget (Price)

Answer 3

What is the project & budget approval process?

What Challenges have you faced when requesting approval for external resources?

Question 4

Line Management (Services) Discovery: Job Order Pipeline Management (Future Needs)

Answer 4

If you could add resources to your current team what would they be? How would they positive impact your team and what would you have them work on?

Question 5

Line Management (Services) Discovery: How they buy Managed Services

Answer 5

Describe how you would ideally leverage suppliers to complete initiatives successfully in the future? Explain the positive business outcomes you would expect?

Question 6

Line Management (Services) Discovery: How they select consultants

Answer 6

How would you benefit from outsourcing the screening, selection & management of your consultants?

Question 7

Line Management (Services) Discovery: Value from Managed Service Providers

Answer 7

Explain how leveraging external resourcing support would add the most value to your organization (i.e. outsourcing, co-sourcing, or directly managing the resources)

Question 8

Line Management (Services) Why they Buy: Positive Business Outcomes

Answer 8

1. Increased Revenue, profitability, cost optimization
2. Increased project capacity
3. Initiatives completed on time, within budget, and in scope
4. Internal credibility with key stakeholders
5. Improved retention & morale
6. Speed to Market of Products & Services
7. Decreased hiring timeline to allow them to focus on other responsibilities

Question 9

Line Management (Services) Pain: Before Scenarios Negative Consequences

Answer 9

1. Projects Behind Schedule, over budget, or risk of failure
2. Inability to acquire the right talent
3. Inconsistent or inefficient hiring process
4. Risk or damaged internal or external credibility
5. Inability to deliver on initiatives
6. Turnover low morale & reduction in productivity
7. Too few resources to deliver in a specified timeframe or current resources lack relevant expertise