LO 4 Flashcards
(23 cards)
What is a team?
A group of people that work together
What are 3 types of teams?
- Functional
- Cross-functional
- Self-directed
Functional team
Includes only people from the same department or those who have the same skills or expertise
Cross functional team
Includes people from different departments or people who have different skills, background or area of expertise
Self directed team
Are distinguished by the absence of a manager
- leadership emerges from within the team, which is then given the authority to make decisions
What are the benefits of working in teams? (3)
- Different perspectives
- Shy people can speak up
- Less work
What makes teams effective? (6)
- Clearly define goals and objectives
- Good working relationships
- Leadership
- Open, honest, direct communication
- Regular reviews and feedback
- Allowance for growth
What is necessary when being effective/successful? (2)
- Collaboration
2. Communication
What is the role of a leader? (4)
- To ensure team members are listening
- Get support from reluctant or inexperience members
- Help coordinate work
- Make sure everyone is involved
What is the key to criticism?
To do it constructively
What do effective teams do?
Take time to decide how to achieve their goals by setting ground rules
How do you establish a framework? (3)
- Principles
- Procedures
- Brainstorm
What is the key to collaboration?
Is maintaining an environment in which all members feel valued and comfortable offering ideas to the team
What is not the ideal method for making decisions?
Compromising
- but is sometimes necessary for quick decisions
What is the ideal way to make decisions when teams are collaborating?
Consensus
What are the guidelines for reaching a consensus? (8)
- Everyone expresses themselves
- Back up points with facts or explanations
- Modify views
- Identify similarities and differences from everyones points
- Talk and listen about everyones ideas
- Dont react defensively if your point is challenged
- List out positives and negatives
- Make sure everyone is taking part
Leadership
Is the ability to influence others, with or without authority
How can you influence others? (3)
- Interpersonal communications
- Conflict management
- Problem solving
Interpersonal effectiveness (3)
- Awareness
- Ability
- Commitment
Awareness (4)
- Is a state of consciousness
- Ability to recognize yourself, others, events and situations in real-time
- Ability to assess the impact of actions on situations and others
- Development process that is a function of experience, communication, self-discovery, and feedback
Ability (2)
- To learn/understand technical issues
- To lead is a function of influence
- communicate
- resolve conflict
- solve problems/make decisions
What are 10 attributes of a leader?
- Guiding vision
- Passion
- Integrity
- Honesty
- Trust
- Curiosity
- Risk
- Dedication
- Charisma
- Listening
What are 10 things that create a recipe for being a good leader?
- Convey a positive/dynamic attitude
- Value feedback and accept blame
- Give credit wherever it is due
- Think great thoughts
- Create real goals and achieve them
- Telling someone something important, personally
- Listen effectively
- Encourage
- Communicate effectively
- Protect your team
