LO 5 Flashcards
(12 cards)
1
Q
What are Maslows need from most important to least important? (5)
A
- Physiological
- Safety
- Love/belonging
- Esteem
- Self-actualization
2
Q
What are 6 examples of physical needs?
A
- Oxygen
- Water
- Food
- Elimination
- Rest
- Shelter
3
Q
What are 3 things you need protection from?
A
- Danger
- Harm
- Fear
4
Q
What are 3 ways to gain a patients trust?
A
- Provide a reason for procedures
- Explain who will be doing the procedure and how it will be performed
- Describe sensations or feelings to expect
5
Q
What do humans feel in order to thrive? (4)
A
- Closeness
- Affection
- Belonging
- Meaningful relationships with others
6
Q
Who can fulfill the needs of love and belonging? (3)
A
- Friends
- Family
- Members of the health care profession
7
Q
What is an important part of a patients participation in medical treatment?
A
The recovery process
8
Q
Self esteem
A
Belief in ones self is achieved when people feel that others value them
9
Q
What 4 things does self actualization include?
A
- Learning
- Understanding
- Setting goals
- Reaching goals
10
Q
What are 6 ways to effectively communicate verbally?
A
- Think and prepare your thoughts before you speak
- Analyze the intent of each message
- Adapt to your physical settings whenever communicating
- Adequately brief patient
- Consider your tone of voice, rate of speech and body language
- Follow up your communications and ask questions to ensure that the patient understand
11
Q
What are 2 types of communication?
A
- Social conversation
- ice breakers - Supportive communication
- be empathetic
12
Q
What are 10 ways to effectively communicate supportively?
A
- Listening
- Observing
- Responding appropriately
- Maintaining silence
- Clarifying
- Repeating
- Gathering information
- Summarizing
- Acceptance
- Touching
