Maintenance values and ethics Flashcards
(16 cards)
What type of investigation is done by the supervisor in person or via telephone with the goal of explaining and educating the complainant as to operations of the department
Customer service dispute
Who are Direct representatives of the sheriff?
IAB, CIS and EIIP
An ________ with a department employee as a subject or witness is an official document
interview
Complainant appearing in person will be given_______ in completing the Statement of Complaint
Assistance
All other complaints against the department employees alleging policy violations that could result in discipline will be documented on a
SOC
If the complaint is not an allegation that involves a violation of department policy or violation of law handle the matter as a Customerservice dispute and will be documented in a
Citizen contact
IAB will notify the ____ _____ when it is determined that employees will be investigated concerning possible misconduct
Bureau Commander
All investigations should be completed within _____ days unless approved by the IAB LT
90
For minor or major allegations. An expedited investigation may occur through the
Office Labor Relation (OLR)
Who investigates criminal misconduct allegations
IAB
Investigations by Bureau Commander. Informal investigation with Supervisory Intervention requieres a
Contact Report
Which Bureau commander investigations may rise to the level of discipline
Formal investigations
The decision to apply supervisory intervention rests with the employees bureau commander with input for consistency from
IAB and OLR
The 2 forms for addressing sustained complaints are
Supervisory Intervention and Formal discipline
Is a 3 person panel that determines discipline for PPA and PPACE subject employees
Discipline Board
The decision to offer abeyance option rests with the
Bureau Commander
