Management Flashcards
(9 cards)
What are the levels of management?
Top, Middle, and Front line management.
Who typically comprises top management?
Generally the board of directors, CEO, or General manager.
What are the responsibilities of top management?
Set the business vision, make major decisions, monitor goals, and oversee middle management performance.
What do middle managers do?
Set direction for their team, implement top management decisions, report on goals, allocate projects, and oversee employee performance.
What is the role of frontline employees?
Implement projects from middle management, report on objectives, allocate tasks, and monitor performance.
What is the chain of command?
Defines levels of authority and responsibility within an organization.
What does span of control refer to?
The number of staff that a manager supervises.
What is delegation in management?
Assigning authority to staff for certain decisions while remaining accountable for their performance.
What are the strategies for effective delegation?
Decide what to delegate, select staff, outline tasks, receive feedback, ensure confidence, set due dates, and maintain contact.
