market research process Flashcards

(7 cards)

1
Q

what is market research

A

those who provide goods and services make sure they stay in the needs and wants of the consumer

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2
Q

what are some ways research is done?

A
  • primary data collection
  • secondary data collection
  • data analysis
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3
Q

what is primary data?

A

an original source of data, found through surveys, questionnaires and interviews
- always up to date

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4
Q

what is secondary data?

A

data that has already been collected by another organisation either internal or external data

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5
Q

what is internal data

A

reports from areas like operations, peoples, complaints, reports

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6
Q

what is external data

A

published in journals or government documents

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7
Q

what is the purpose of data analysis

A

to determine if there is a market for a particular product and service - helps enable the overall marketing strategy

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