management mid terms chapter 5

Question 1

• Process of delegating and coordinating tasks and resources to achieve objectives.

Answer 1

 Organizing

Question 2

 4 resources that managers organize

Answer 2

– Human, Physical, Financial, Informational

Question 3

• One’s obligation to achieve objectives by performing required activities.

Answer 3

 Responsibility

Question 4

• The right to make decisions, issue orders, and use resources

Answer 4

 Authority

Question 5

• Assigning responsibility and authority for accomplishing objectives

Answer 5

 Delegation

Question 6

• Understanding that there are often exceptions to the rule.

Answer 6

 Flexibility

Question 7

• People present alternatives.

Answer 7

 Informing authority

Question 8

• People present alternatives and suggest one.

Answer 8

 Recommending authority

Question 9

• People take action in area of expertise; regularly inform boss.

Answer 9

 Reporting authority

Question 10

• People take action in area of expertise; usually don’t have to inform boss.

Answer 10

 Full authority

Question 11

Management hierarchy, departments, and working relationships

Answer 11

 Organization chart -

Question 12

• How many employees report directly to a manager? (Lower-level managers often monitor more employees than higher-level managers)

Answer 12

 Span of management

Question 13

– Fewer layers of management with wide spans of control

Answer 13

 Flat organizations

Question 14

• Many layers of management with narrow spans of control.

Answer 14

 tall organizations

Question 15

• Occurs when jobs are organized by specialty.

Answer 15

Division of labor

Question 16

• Organizing work groups into departments.

Answer 16

Differentiation

Question 17

• Coordinating departmental activities.

Answer 17

integration

Question 18

Departments and individuals in an organization working together to accomplish organizational strategic and operational objectives.

Answer 18

Coordination -

Question 19

Responsibility to make decisions and issue orders down the chain of command (e.g., operations, marketing, and sometimes finance).

Answer 19

 Line authority –

Question 20

Responsibility to advise and assist other personnel (e.g., HR, PR, and MIS).

Answer 20

 staff authority -

Question 21

– Important decisions are made by top managers.

Answer 21

 Centralized authority

Question 22

• Important decisions are made by middle and first-level managers.

Answer 22

 decentralized authority

Question 23

• Process of combining the tasks that each employee is responsible for completing.

Answer 23

 Job design

Question 24

Jobs are more specialized/efficient by eliminating, combining, or changing task order.

Answer 24

 Job simplification -

Question 25

Makes jobs less specialized through job rotation, job enlargement, or job enrichment.

Answer 25

Job expansion -

Question 26

Jobs are designed for teams, not individuals.

Answer 26

Work teams -