management skills Flashcards
(7 cards)
communication
the transfer of information from sender to a receiver
delegation
the transfer of authority and responsibility from a manager to an employee in relation to a specific tasks, the manager remains accountable for the work
planning
process of thinking about the strategies and tasks required to best achieve a business objective, SOSAIM -set objective, SWOT analysis, Alternatives, Implement, Monitor
decision making skills
process of purposely choosing a course of action from set of alternatives to achieve business objectives, analyze facts, pro and cons, use planning process
interpersonal skills
used by a person to interact with others properly, refers to an employees ability to build positive relationships with others while getting the job done.
management skills
the abilities or competencies that managers use to achive business objectives being a skill is the ability to do something well gained through experience and training.