Managing Tomorrow Flashcards
(28 cards)
indicators of quality of life and well-being
- Economic (economic security)
- Physical (health)
- Social (interpersonal relationships)
- Emotional (feelings of an individual)
- Environmental (environmental quality)
- Political (freedom, sense of power)
- Spiritual (faith, peace, joy in living)
substantive theory vs. modernism vs. postmodernism
- Substantive theory: Fundamental to western civilization; necessary; inconspicuous or invisible
- Modernism: Limited to progress, improvement (we’re probably in this stage)
- Postmodernism: The contradictions or paradoxes of technology (ex. Technology is/does both X and not X at the same time, Technology creates feelings of intelligence and efficacy (X) and stupidity and ineptitude (not-X) at the same time)
8 paradoxes of technology
- Control/chaos: Can help control things, but can also cause chaos (ex. Y2K)
- Freedom/enslavement: Gives us freedom (ie. Work from home), but can also make us feel trapped (ie. Phone addictions)
- New/obsolete: New technology goes obsolete quickly
- Competence/incompetence: We can feel competent or incompetent with technology
- Efficiency/inefficiency: More efficient to edit essays etc. using technology, but also creates high standards which are inefficient
- Fulfils/creates needs: Fulfils our needs, yet also creates new ones
- Assimilation/isolation: Trying to conform to what others are doing (ie. Posting pics on Instagram), yet you still feel alone
- Engaging/disengaging
avoidance and confrontation: pre-aquisition strategies
- Avoidance: Ignore, Refuse, Delay
- Confrontative: Pre-test, Buying heuristics, Extended decision making, Extended warranty/maintenance contract
avoidance and confrontation: consumption strategies
- Avoidance – ie. Buying a phone but not really using it
- Confrontative – ie. Buying a phone and using it
what to do before adopting innovations
- Become aware of what’s available
- Search for information
- Evaluate information
- Try out products
diffusion of innovation
- Bell curve
- Early innovators (2.5%) -> early adopters (13.5%) -> early majority (34%) -> late majority (34%) -> laggards (16%)
innovations
- Use product, often not to the fullest
- Paradigm shift: radically innovative solutions
- Counterbalancing concern for environment
when were innovations in most homes?
- Microwaves: 90’s
- Automatic clotheswasher: 2001
- Clothesdryer: 2002
- VCR: 00’s
- Home computer: 00’s (big jump in 1 decade)
- Internet: 00’s (big jump in 1 decade)
- Cable: 90’s (declined ever since)
- Cell phones: 00’s (big jump in 1 decade)
reducing innovation overload
- Adopt innovations at a pace that you can handle and that feels comfortable
- Reduce risk by knowing more about the product
- Will the product or service make my life better?
tech/innovation trends in 21st century
- Increasing urbanization, globalization, and transparency
- Fluctuating economies
- Strain on natural resources
- More personalized electronics, social networks, smart sensors, new ways of banking, etc.
managerial judgment
the ability to make decisions and accept change for the betterment of self and humankind
ultimate goal of a manager today
creation of a better tomorrow
leaders
experts, authorities, facilitators, and guides
satisficer vs. maximizer
- Satisficer: makes a decision and sticks to it
- Maximizer: wants to be certain they’ve made the right choice; less likely to fully commit to a decision and therefore may be less happy
superconductivity
the conduction of electricity with almost no power loss
technology
the application of the scientific method and materials to achieve objectives; knowledge systematically applied to useful purposes
discovery vs. invention vs. innovation vs. diffusion
- Discovery: initial observation of a new phenomenon
- Invention: initial verification that a problem can be solved
- Innovation: social and managerial processes through which solutions are first translated into social use in a given culture
- Diffusion: spreads approved innovations more broadly within an enterprise or society
system understanding vs. intellect
- System understanding: “know-how”; involved understanding the relationship among key variables
- Intellect: knowing or understanding, the capacity to create knowledge, and the capability for rational or highly developed intelligence
paradigm shift
tackling a problem using radically innovating solutions rather than taking a gradual, step-by-step approach
5S Management Concept
- Sort: order items and activities
- Straighten: arrange
- Shine: after task is done, clean and restore areas
- Standardize: consistent methods save time
- Sustain: maintain, reduce waste, evaluate
law of least effort
if there are several ways to achieving the same goal, people will eventually gravitate towards the least demanding course of action
innovation overload
feeling overwhelmed by rapid advances in technology, products, and services
conservation of resources theory
during tech times (economic or otherwise) people become more resourceful
