Stress Flashcards
(42 cards)
stress
- non-specific response of the body to any demand made upon it
- Defined culturally, personally (individual differences in interpretation and reaction), and by gender (women tend to report more stress than men)
- Range from normal to prolonged stress
- Some stress is a motivator, too much is debilitating
- The more predictable stress is, the less stressful it is – if you’ve habituated to a source of stress, it’ll be less stressful
stressors
- situations, events that cause stress
- Can be internal (self-generated), relational (relationship-related), environmental (the physical space)
types of stressors
- Normative stressor events: normal, expected, we all have it
- Non-normative stressor events: atypical, unexpected, unanticipated
- Non-events and stress: anticipated event didn’t occur
what are top sources of stress?
- Most stressful: too many demands/hours, little control
- Middle: interpersonal relationships
- Lower: risk of getting laid off (unless there’s a recession happening)
how occupation and scheduling predicts workplace stress
- Self-employed report different stressors
- Full-time workers report more stress
- Rotating shift workers worry about accidents
- Managers stress over hours
- Primary industry workers stress about safety
sources of work stress
- Workload
- Work responsibilities
- Work environment
when is work stress viewed as positive?
- When workers…
- Feel dedicated to their job
- Have clear opportunity for personal growth
- Feel valued and supported by the organization
gender differences in effective workplace coping
- Men: planning and management to deal directly with the source of pressure/stress
- Women: social support seeking (ie. Looking to others for instrumental and emotional support)
burnout
- Overlap of exhaustion, cynicism, and inefficacy
- Symptoms:
– Physical, mental, and emotional exhaustion
– Depersonalization; insensitivity; feeling closed-off, callous, cynical, or hostile toward others
– Helplessness or low feelings of accomplishment because efforts seem wasted - Typically felt by people in “helping” professions
Indicates that a change is needed (can be attitudinal, new job, etc.)
types of stressors
- traumatic events (ie. natural disasters)
- life events
- daily hassles
top 10 stressful events for adults (highest to lowest)
- Death of spouse
- Divorce
- Marital separation
- Imprisonment
- Death of family member
- Personal injury or illness
- Marriage
- Dismissal from work
- Marital reconciliation
- Retirement
top 10 stressful events for non-adults (highest to lowest)
- Death of a parent
- Unplanned pregnancy/abortion
- Getting married
- Divorce of parents
- Acquiring visible deformity
- Fathering a child
- Jail sentence of parent
- Marital separation of parents
- Death of sibling
- Change in acceptance by peers
Canadian life event data
- Illness or injury of close friend/family is most common
- 66% had one major stressful life event in 1 year
- 25% had 2 major stressful life events
- 16% had 3 or more stressful life events
how can you manage daily hassles?
by re-framing negative hassles into something more positive
stress and systems theory
stress comes from various sources (inputs) and has various outcomes (outputs)
gender differences in stress
Women react to more stressors than men and feel stressed more often
crises
events that require changes in normal patterns of behaviour; often initiate stress
stress overload, pileup, and spillover
the cumulative effect of many stresses building up at one time
ABCD-XYZ Resource Management Model of Stress
- A: stressor event
- B: coping resources
- C: definition of situation
- D: Demands of situation
- X: crisis or stress
- Y: cognitive coping and management
- Z: adaptive behaviour
outsourcing
- paying someone else to do one’s work
- Increasing due to 3 factors:
- More women working
- Older population
- Bigger middle class (middle class are responsible for increasing trend)
theory of comparative advantage
individuals and companies do best when they focus on activities they can add the most value to, and outsource the rest to specialists
comfort zone
combination of habit and everyday expectations mixed with adventure and novelty; the space where stress level feels right
domino effect
passing work stress on to family and onto individuals
external vs. internal stress
- External stress: stress is brought on from outside the individual
- Internal stress: stress originating from one’s own mind/body (ex. Setting unrealistic standards for yourself, having body image issues, etc.)