market research Flashcards
(8 cards)
what can it help to identify
size of the market and the market shares of diff businesses within the market
benefits of segmentation
if a business know the different segments of a market they can identify their target market
they can then create a marketing strat to makes sure their marketing is effective
give all the possible ways a business can be segmented
age
income
location
gender
why is market research important
helps to understand customer and competitors, helping them to create a good marketing mix
better identify customer needs, so therefore more likely to satisfy them
causing them to increase sales
stay competitive
create targeted marketing
primary
questionaires - phone surveys - interviewes
ad - more accurate and personalised info, up to date
disad - expensive, time consuming
secondary
market research reports - government publications
ad - useful for looking at the whole market - cheaper - used by small businesses - quicker and easier to find
not always relevant, often out of date
quantitative data
numbers
qualitative data
feelings and opinions - tricky to compare 2 opinions but it will give a greater depth of info
good market research will use both