MGMT Ch 2

Question 1

Specific Environment

Answer 1

These are external forces that effect an organization at the micro level.
-Primary Stakeholders
(Employees, Suppliers, Customers)
-Secondary Stakeholders
(Community, Media)

Question 2

General environment/PESTEL

Answer 2

Political, Economic, Socio-Culture, Technology, Environment, Legal

Question 3

How Does The Environment Affects Managers

Answer 3

Environmental Uncertainty and The Challenges of managing in a global environment

Question 4

What is more important National Culture or Organizational Culture

Answer 4

Hofstede indicates that national culture has a greater effect on employees than does their organization’s culture.

Question 5

Hofstedes 6 dimensions

Answer 5

1. Power Distance
2. Individualism vs. Collectivism
3. Masculinity vs. Felinity
4. Uncertainty Avoidance
5. Pragmatic vs. Normative
6. Indulgence vs

Question 6

Organizational Culture

Answer 6

Shared beliefs held throughout an organization that determine how members act

Question 7

Five cultural issues

Answer 7

1.Creating a customer responsive culture
2.Sustainable culture
3.Inovative culture
4.Ethical culture
5.Learning culture