MGMT ch 8 Flashcards
(8 cards)
1
Q
Formal Groups
A
Establish through the organizations structured
2
Q
Informal Groups
A
Form naturally due to the need of social contact
3
Q
Synergy
A
When the combined efforts of the group are greater than the individually
4
Q
Stages of Group Development
A
1.Forming
2.Storming
3.Norming
4.Performing
5.Adjourning
5
Q
Key aspects of Group behaviour
A
Roles, Norms, Conformity, status system, Social loafing
6
Q
Team effectiveness model
A
1.Context
2.Conformity
3.Work Design
4.Process
7
Q
Ways a manager can shape group behaviour
A
Selection, Training, Rewards
8
Q
Current Challenges in Managing Teams
A
1.Managing remote teams
2.Managing global teams
3. Knowing when teams are the answer
