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Public Pharma Cards > MIDTERM! > Flashcards

MIDTERM! Flashcards

1
Q

The word pharmacy originated from what greek word

A

Pharmakon

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2
Q

Pharmacy technicians will always work under the supervision of who

A

one or more pharmacists

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3
Q

Healthcare providers are responsible for maintaining the patient’s trust, so it is critical that pharmacy technicians protect all PHI which stands for what

A

Protected health information

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4
Q

DAW

A

Dispense as written

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5
Q

How do you verify a DEA number

A
  1. The first two digits have to be capital letters
  2. Sum the 1st, 3rd ,and 5th digit
  3. Sum the 2nd 4th ,and 6th digit
  4. Double the number in step 3
  5. Sum steps 2 and 4
  6. Valid if last digit of step five is the same as the last digit of the DEA number.
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6
Q

If a general recall is received how long does the pharmacy have to complete it

A

30-60 days

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7
Q

what recall are a Wrong product, Chemical contamination with a serious outcome, and microbial contamination of sterile injectable or ophthalmic products

A

class 1

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8
Q

what recall is Mislabeling (wrong or missing text or figures), Missing or wrong safety information or inserts or leaflets, and Microbial contamination of sterile products non-ophthalmic and non-injectable with medical consequences

A

class 2

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9
Q

What recall was faulty packaging having wrong or missing lot numbers or expiration dates, Faulty closure not resulting in any medical consequences, and contamination with no medical consequences including microbial spoilage, dirt ,or detritus and/or particulate matter

A

class 3

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10
Q

First five digits of NDC number

A

Manufacturer

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11
Q

middle four digit of NDC number

A

Product

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12
Q

Last one to two digits of NDC

A

Quantity

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13
Q

What must all prescription drugs have on it

A

Legend statement

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14
Q

Transfer of controlled substances form

A

222

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15
Q

Destruction of colterols

A

41

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16
Q

BID

A

Twice a day

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17
Q

Caps

A

Capsule

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18
Q

Disp.

A

Dispense

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19
Q

Gtt

A

Drop

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20
Q

prn

A

as needed

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21
Q

Qid

A

Four times a day

22
Q

reactions to stimuli based on psychological or behavioral responses

A

Emotions

23
Q

what is thinking for ones self and acting when needed

A

Initiave

24
Q

what is being prepared and being able to acess what is needed

A

Oragnization

25
Q

What is the ability to control stressors and balance stress

A

Stress management

26
Q

What is the stress experienced when a person cannot control the situation

A

distress

27
Q

what is a drive from ones self to be better

A

Self motivation

28
Q

what is tolerance from stress

A

stress hardiness

29
Q

What is motivation from external sourses

A

Extrinsic modivation

30
Q

what is motivation from internal sources

A

intrinsic motivation

31
Q

What is the discourse of people of incompatible goals or needs

A

conflict

32
Q

Does a Pharmacy Technician serve patents or pharmacists

A

both

33
Q

What kind of relationship should a Pharmacy Technician always build

A

A positive Patient-Pharmacy staff relationship

34
Q

What is a set of behaviors that characterizes someone who specializes in a particular field dedicated to service

A

professionalism

35
Q

What are moral principles that govern an individual or group

A

ethics

36
Q

What are ways that a Pharmacy Technician will communicate with patients ,prescribers and healthcare workers to ensure patent care

A

Telephone, Fax, and email

37
Q

What is the body movements made when communicating

A

Kinesics

38
Q

What is the distance between the Pharmacy Technician and the patient while communicating

A

proxemics

39
Q

Using what questions get you a quicker more desired response

A

closed ended

40
Q

Using what questions get you a longer more detailed response

A

open ended

41
Q

What do children need to be spoken to at

A

their cognitive level

42
Q

That is the rules governing that protect a patients health information

A

HIPAA- Health insurance portability and accountability act

43
Q

What is a form of patient cost sharing that requires patients to pay a specified dollar amount for every prescription receved

A

Copayment

44
Q

What is a form of patient cost sharing that requires patients to pay a specified percentage of their prescription expences

A

Coinsuence

45
Q

What is a plan that only covers prescription expenses after the patient has paid a specified dollar amount out of pocket

A

Deductible

46
Q

What is a 6 digit number that the pharmacy uses to identify which insurance provider should receive the claim

A

BIN#: Bank Identification number

47
Q

What is an additional identifier that can be used to route prescription claims

A

PCN#: Processor control number

48
Q

Using the wrong what can result in incorrect reimbursement rates or cause audit problems later

A

NDC Number

49
Q

What is created to ensure that a group of pharmacies gets the best prices by allowing them to purchase their products in bulk

A

A GPO group purchasing organization

50
Q

What identifies the minimum number of units on hand that triggers a replenish order

A

A reorder point

51
Q

What is the number of units that must be ordered to replenish the inventory to optimum level with out going over. Based on usage and the amount of time it takes to receive the order.

A

the reorder quantity

52
Q

What are invoiced separately and should ALWAYS be checked in by a pharmacist

A

Controlled Substances

Public Pharma Cards (36 decks)

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