Midterm 2 - Ch. 6 Flashcards
(14 cards)
Motivation
Psychological forces within a person that determine:
Direction of a person’s behavior in an org;
Level of effort;
Level of persistence
Performance
Evaluation of the results of a person’s behavior
Maslow’s hierarchy of needs
Physiological Safety Belongingness Esteem Self-actualization
Alderfer’s ERG theory
Existence (physiological + safety)
Relatedness (belongingness)
Growth (esteem + self-actualization)
Expectancy theory
Valence
Instrumentality
Expectancy
Valence
How desirable is an outcome?
Instrumentality
What is the connection between job performance and an outcome?
Expectancy
What is the connection between effort and job performance?
Equity theory
Are outcomes perceived as being at an appropriate level in comparisons to inputs?
Justice theory
Distributive
Procedural
Interactional
Distributive
Is the distribution of the outcome fair?
Procedural
Is the procedure/process that was used to determine the outcome fair?
Interactional
Are you treated with respect?
Are your supervisors fair?
If you perceive unfairness…
< org commitment < job satisfaction < OCB > absenteeism > turnover > deviant