Midterm 2 - Ch. 6 Flashcards

(14 cards)

1
Q

Motivation

A

Psychological forces within a person that determine:
Direction of a person’s behavior in an org;
Level of effort;
Level of persistence

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2
Q

Performance

A

Evaluation of the results of a person’s behavior

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3
Q

Maslow’s hierarchy of needs

A
Physiological
Safety
Belongingness
Esteem
Self-actualization
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4
Q

Alderfer’s ERG theory

A

Existence (physiological + safety)
Relatedness (belongingness)
Growth (esteem + self-actualization)

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5
Q

Expectancy theory

A

Valence
Instrumentality
Expectancy

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6
Q

Valence

A

How desirable is an outcome?

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7
Q

Instrumentality

A

What is the connection between job performance and an outcome?

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8
Q

Expectancy

A

What is the connection between effort and job performance?

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9
Q

Equity theory

A

Are outcomes perceived as being at an appropriate level in comparisons to inputs?

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10
Q

Justice theory

A

Distributive
Procedural
Interactional

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11
Q

Distributive

A

Is the distribution of the outcome fair?

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12
Q

Procedural

A

Is the procedure/process that was used to determine the outcome fair?

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13
Q

Interactional

A

Are you treated with respect?

Are your supervisors fair?

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14
Q

If you perceive unfairness…

A
< org commitment
< job satisfaction
< OCB
> absenteeism
> turnover
> deviant
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