Midterm 2 - Ch. 6 Flashcards Preview

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Flashcards in Midterm 2 - Ch. 6 Deck (14)
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1
Q

Motivation

A

Psychological forces within a person that determine:
Direction of a person’s behavior in an org;
Level of effort;
Level of persistence

2
Q

Performance

A

Evaluation of the results of a person’s behavior

3
Q

Maslow’s hierarchy of needs

A
Physiological
Safety
Belongingness
Esteem
Self-actualization
4
Q

Alderfer’s ERG theory

A

Existence (physiological + safety)
Relatedness (belongingness)
Growth (esteem + self-actualization)

5
Q

Expectancy theory

A

Valence
Instrumentality
Expectancy

6
Q

Valence

A

How desirable is an outcome?

7
Q

Instrumentality

A

What is the connection between job performance and an outcome?

8
Q

Expectancy

A

What is the connection between effort and job performance?

9
Q

Equity theory

A

Are outcomes perceived as being at an appropriate level in comparisons to inputs?

10
Q

Justice theory

A

Distributive
Procedural
Interactional

11
Q

Distributive

A

Is the distribution of the outcome fair?

12
Q

Procedural

A

Is the procedure/process that was used to determine the outcome fair?

13
Q

Interactional

A

Are you treated with respect?

Are your supervisors fair?

14
Q

If you perceive unfairness…

A
< org commitment
< job satisfaction
< OCB
> absenteeism
> turnover
> deviant