Midterm 2 - Ch. 7 Flashcards
(17 cards)
Job design
Linking specific tasks to specific jobs
Deciding what techniques, equipment, and procedures should be used to perform those tasks
May increase motivation and encourage good performance
Scientific management
Assembly line model
Set of principles and practices stressing job simplification and specialization
Job enlargement
Increasing number of tasks an employee performs but keep all of the tasks at the same level of difficulty and responsibility; horizontal job loading
Job enrichment
Designing jobs to provide opportunities for employee growth by giving employees more responsibility and control over their work; vertical job loading
Job characteristics model (JCM)
Core dimensions > psychological states > work and personal outcomes
Core dimension set 1
Predict experienced meaningfulness of the work
Skill variety
Task identity
Task significance
Skill variety
Creating a job where employees get to use variety of skills
Task identity
Extent to which your job allows you to be involved from start to finish
Task significance
Do something that is significant
Core dimension set 2
Predict experienced responsibility for work outcomes
Autonomy
Autonomy
Freedom to do job the way you want to do it
Core dimension set 3
Predict knowledge of results
Feedback
Feedback
People want to know how they are doing
Moderators of JCM
Growth need strength
Knowledge and skills
Satisfaction w/ work context
Work and personal outcomes
> intrinsic motivation
job performance
job satisfaction
< absenteeism/turnover
Goal setting theory
Explains what types of goals are most effective in producing high levels of motivation and performance
Characteristics of effective goals (SMART)
Specific Measurable Achievable but challenging Reasonable Timely
