Midterm Review: Chapter 1. Flashcards

(45 cards)

1
Q

Social inventions for accomplishing common goals through groups efforts are called?

A

Organizations.

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2
Q
  • An essential “characteristic” of organizations is coordinated/created in the presence of people not things.
A

Social Inventions.

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3
Q
  • This field of organizational behaviour is concerned with how organizations can survive and adapt to change to achieve objectives.
A

Goal Accomplishment.

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4
Q
  • This field of organization is concerned with how to get people to practise effective teamwork
A

Group Effort.

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5
Q

The study of attitudes and behaviours of individuals and groups in organizations. Explores through theory how organizations can be structured more effectively and how events in the external environment effect organizations.

A

Organizational Behaviour.

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6
Q

Applying programs, practices, and systems to acquire, develop, motivate, and retain employees in organizations. Involves recruitment, selections compensation and training and development.

A

Human Resource Management.

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7
Q

Why Study OB?

A

Interesting. Important. Impactful.

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8
Q

What are the goals of OB?

A
  • Predicting and organizational behaviour events.
  • Explaining organizational behaviour and events in organizations.
  • Managing organizational behaviour.
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9
Q

How do we predict organizational events?

A

Through systematic study.

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10
Q

The art of getting things accomplished in organizations through others is called.

A

Management.

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11
Q

Involves translating principles based on the best scientific evidence into organizational management practices. Is more likely to result in the attainment of organizational goals.

A

Evidence Based Management.

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12
Q

the classical view (bureaucracy) and the humans relations view are two methods that…

A

Attempt to prescribe the “correct” way to manage and organization and achieve its goals.

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13
Q

A view that advocates for a high degree of specialization of labour, intensive coordination, and centralized decision making.

A

The classical view.

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14
Q

Frederick Taylor’s system for using research to determine the optimum degree of specialization and standardization of work tasks.

A

Scientific Management.

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15
Q

Max Weber’s ideal type of structure that includes a, strict chain of command, selection and promotion criteria based on technical competence, detailed rules, regulations and procedures, a high specialization, and centralization of power at the top of the organization is called?

A

Bureaucracy.

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16
Q

Max Weber’s ideal type of structure that includes a, strict chain of command, selection and promotion criteria based on technical competence, detailed rules, regulations and procedures, a high specialization, and centralization of power at the top of the organization is called?

A

Bureaucracy.

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17
Q

A movement that began with the famous Hawthorne studies conducted at the Hawthorne plant of Western Electric in the 1920’s and 30’s.

A

The human relations movement and critique of bureaucracy.

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18
Q

A group of studies in 1920’s concerned with the impact of fatigue, rest pauses, and lighting on employee productivity. Illustrated how psychological and social processes affect productivity and work adjustment.

A

The Hawthorne Studies.

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19
Q

Employee alienation, limiting innovation and adaptation, resistance to change, minimum acceptable level of performance, and employees losing sight of overall goals of organizations are all.

A

Critiques of Bureaucracy.

20
Q

This movement advocated for more people-orientated and participative styles of management that catered more to the social and psychological needs of employees.

A

The human relations movement.

21
Q

The human relations movement called for

A

More flexible systems of management.
The design of more interesting jobs.
Open Communication.
Employee participation in decision making.
Less rigid, more decentralized forms of control.

22
Q

A method that combines both the merits of both the human relations movement and bureaucracy.

A

The Contingency Approach.

23
Q

The general answer to many of the problems is “It depends”

A

The contingency approach.

24
Q

The field of organizational behaviour is concerned with what managers do in organizations.

25
What three roles do managers play according to Henry Mintzberg?
Interpersonal Roles, Informational Roles, Decisional Roles.
26
Figurehead roles, leadership roles, and liaison (mentorship) “roles” are all examples of... (Hint: think inter vs intra?)
Interpersonal roles.
27
Monitor roles, diseemanitor roles, spokesperson roles are examples of... Hint: (inter vs intra vs info)
Informational roles.
28
Entrepreneur roles, disturbance handler roles, resource allocation role, negotiator roles are examples of... Hint: think about a judge (verdict)
Decisional roles.
29
Routine communication, traditional management, networking, and human resource management are...
the 4 basic managerial activities.
30
Routine communication, traditional management, networking, and human resource management are...
the 4 basic managerial activities.
31
Three behaviours of successful managers are
Agenda setting, networking, agenda implementation.
32
Diversity, employee well-being, talent management, corporate social responsibility have what in common.
4 issues that managers are faced with.
33
Workplaces that provide employees with **meaning**, purpose and a sense of community and a connection to others.
Workplace spirituality.
34
The study and application of **positively** oriented human resource strengths and psychological capacities that can be measured developed and effectively managed for performance improvement is called...
Positive Organizational Behaviour.
34
The study and application of **positively** oriented human resource strengths and psychological capacities that can be measured developed and effectively **organized** for performance improvement is called...
Positive Organizational Behaviour.
35
An individual's positive psychological state of development that is characterized by self-efficacy optimism, hope, and resilience.
Psychological Capital.
36
One's confidence to take on and put in the necessary effort to succeed at challenging tasks.
Self-Efficacy.
37
A mindset that involves making internal attributions and positive events in the present and future and external attributions about negative events.
Optimism.
38
**Preserving** toward's one's goals, and when necessary making changes and using multiple pathways to achieve one's goals.
Hope.
39
One's ability to **bounce back** or rebound from adversity and setbacks to attain success.
Resilience.
40
An organizations processes for attracting , developing, retaining, and deploying people with the required skills to meet current and future business needs.
Talent management.
41
Positive work-related state of mind that is characterized by vigour, dedication, and absorption.
Work engagement.
42
Refers to organizations taking responsibility for the impact of its decisions and actions on its stakeholders.
Corporate social responsibility.
43
Internal CSR:
practices and activités that are focused on the internal workforce.
44
External CSR:
practices and activities that are focused on the internal workforce.