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(Midterms) Listening Flashcards

1
Q

being attentive

A

mindfulness

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2
Q

requirement for listening

A

hearing

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3
Q

requires understanding and comprehension

A

listening

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4
Q

partner of listening

A

speaking

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5
Q

most important and difficult to develop

A

listening

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6
Q

4 language skills

A
  • listening
  • writing
  • speaking
  • reading
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7
Q

T or F: listening is one of the attributes employers seek

A

true

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8
Q

consists of complex affective, cognitive and behavioral process

A

listening

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9
Q

motivate us in attending/listening

A

affective process

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10
Q

connected with understanding/interpreting meaning

A

cognitive process

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11
Q

connected in responding with verbal and nonverbal feedback

A

behavioral process

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12
Q

widely used in everyday communication

A

listening

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13
Q

listening for enjoyment

A

appreciative

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14
Q

listening that infers more than what the speaker is saying

analyzing the message said

A

discriminative listening

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15
Q

listening to be able to recall information

A

comprehensive listening

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16
Q

listening to learn more

A

critical listening

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17
Q

this is the anxiety we feel in terms of listening

A

listen apprehension

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18
Q

this may increase our anxiety in interpreting a message

A

listening apprehension

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19
Q

T or F: listening apprehension doesn’t effect our focus on the message

A

false; it affects

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20
Q

this is out favored and most of the time, unconscious response in listening

A

listening style

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21
Q

we focus and evaluate facts and evidences

A

content-oriented listeners

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22
Q

focus on what other people feel

A

People-oriented listeners

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23
Q

the speaker is focused on the main point

A

action-oriented listener

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24
Q

conversations are quick and fast-paced

A

time-oriented listeners

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25
typically influenced by culture
preferred listening style
26
T or F: women identified with feminine co-culture are often described as person-oriented
true
27
T or F: men identified with masculine co-culture are often described as person-oriented
false; time-oriented
28
this is the the processing of info
processing approach
29
this is the habitual and unconscious processing of info
passive listening
30
this is the deliberate and conscious processing of info
active listening
31
listening that requires practice
active listening
32
T or F: in active listening, you can be absent
false; present dapat
33
process of intentionally perceiving and focusing on a message
attending
34
rate of words per minute at which people normally speak
120-150
35
rate of words per minute at which our mind can process
400-800
36
create opportunities for inattention
gap between speaking and processing
37
3 major points in attending checklist
- be physically ready in listening - resist mental distraction - hear the person out
38
accurately interpreting the message
understanding
39
5 key points in understanding checklist
- identifying the main point - ask questions - paraphrase - emphatize - remembering
40
paraphrasing that focuses in denotative meaning
content paraphrase
41
paraphrasing that focuses on the emotion of message
feelings paraphrase
42
T or F: in paraphrasing you are verifying if your understanding is right about the topic
true
43
the compressing of words using original text
summarizing
44
restating main points using own words
paraphrasing
45
occurs when you experience emotional response parallel to another person's actual emotion
emphatic responsiveness
46
occurs when we use everything you know about the sender's circumstance to be able to understand his feelings
perspective taking
47
rather than experiencing the emotions of others, we try to use intellectual knowledge to understand the feelings of others
sympathetic responsiveness
48
this is used to increase the accuracy of understanding emotion
perception checking
49
this is the ability to remember and recall information at a later time
remembering
50
3 key point in the remember checklist
- repeat the info - construct mnemonics - take notes
51
this is when you say something for several times that helps storing the information
repetition
52
creating words from the first letter of each word you are trying to remember
mnemonics
53
provides a written record that you can learn for a later time
notes
54
process of critically analyzing a message to check the truthfulness
evaluating
55
2 key points in evaluating checklist
- separate facts from inferences - probe for information
56
statements proved to be true
facts
57
assertions based on the facts presented
inferences
58
the is where you provide feedback
responding
59
signals used to illustrate that we are listening and understanding the message
nonverbal feedback cues
60
response that cheers, encourages or consoles other people in times of need
emotional support response strategies
61
can create an environment where it encourages the person to talk about a distressing situation
supportive response
62
this is were we dont agree with the speaker but still demonstrate respect
constructive criticism response strategies
63
the goal when giving formal constructive speech that are respectful, honest and helpful
formal constructive speech critique strategies
64
address content, structure and delivery and presentation aids
good speech critiques
65
this process of approach involves giving positive approach first before negative approach
cake approach
66
Requires understanding and comprehension
Listening
67
Physiological process in listening
Hearing
68
Importance of listening
- provide clarification - increase ability to evaluate message - improve listening; valuable un seeking jobs
69
Listening to infer more than what the speaker might mean beyond the actual words
Discrimination
70
Appreciate details and processing complex messages
Content-oriented listener
71
Tend to notice their parents feelings
People-oriented listener
72
Get frustrated when ideas are disorganized
Action-oriented listener
73
Regularly check the time on their phones and encourage others to pick the pace
Time-oriented listener
74
T or F: in passive listening, we are listening like on auto pilot
True
75
Listening where we aren't interested or multitasking
Passive listening

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