(Prelims) Foundation of Communication Flashcards
1
Q
a complicated and long process where we express and share messages with others
A
communication
2
Q
these may be in terms of visual, auditory or even nonverbal
A
messages
3
Q
this is a process where message is created
A
encoding
4
Q
this is a process where the message is interpreted
A
decoding
5
Q
this is the response that will be received after the interpretation
A
feedback
6
Q
this is a mental library of scripts found in each individual based on the current knowledge
A
canned plan
7
Q
this is the actual text of things we say/do during specific occasions
A
script
8
Q
T or F: each canned plan doesn’t contain any script
A
False; may script
9
Q
T or F: canned plan and script are not based on previous knowledge and experiences
A
False; based sa previous
10
Q
T or F: the script used is the same to everyone and occassion
A
False; iba iba
11
Q
T or F: we always start from scratch in terms of forming messages
A
False; hindi palagi
12
Q
according to him, ideal communication is impossible to achieve but it(communication) will only move us close to what our goal is
A
Jurgen Habermas
13
Q
this is the physical, social, historical, psychological and cultural situation where it revolves around a certain communication event
A
communication context
14
Q
this is communication situation where it includes the location, the environmental conditions (temperature, lighting, noise level), and the physical proximity of participants.
A
physical situation
15
Q
is a sense of ‘being there’ virtually
A
social presence
16
Q
this is communication situation where it includes the nature of the relationship that already exists between the participants
A
social situation
17
Q
this is communication situation where it includes the previous communication between each participant
A
historical situation
18
Q
T or F: the better you know someone the worse your relationship is with them
A
false; better relationship
19
Q
this is communication situation that includes the moods and feelings each person brings to the encounter or conversation.
A
psychological situation
20
Q
this is communication situation that includes the beliefs, values, orientations, underlying assumptions, and rituals belonging to a specific culture.
A
cultural situation
21
Q
based depending on the participant population and level of formality
A
communication settings
22
Q
this is the situation where people from diverse cultures come together
A
cultural situation
23
Q
refers to the different environment where each person communicates
A
communication settings
24
Q
this might affect how we encode and decode messages
A
communication settings
25
this is a type of communication where we interact with ourself
intrapersonal communication
26
this communication type is normally not done by talking but in the mind
intrapersonal communication
27
intrapersonal communication shapes what?
self perception
28
this is the fear of having a communication with others
communication apprehension
29
self talk improves?
- self concept
- self esteem
30
this is a type of communication where interaction occurs between 2 people with a distinguishable relationship
interpersonal communication
31
small group communication typically occurs between how many people?
3 - 20
32
T or F: small group discussion cannot happen online but only ftf
false; pwede both
33
this is a type of communication where a participant speaks in front of a group of people more than 20
public communication
34
T or F: public speech is an example of public communication
true
35
where is mass communication done through?
mass media to a large population at the same time
36
which of the following is not an example of mass communication
- newspaper
- advertisement
- forum
- magazine
forum (public communication)
37
T or F: communication process is a complex process
true
38
this is a process where 3 different but connected activities resulted in shared meaning
communication process
39
communication process is affected by what?
channels used and noise/interference
40
this happens during encoding
message production
41
T or F: we recall our canned script to form encode in message production
true
42
this happens during decoding
message interpretation
43
T or F: we always prepare a feedback based on our message interpretation
true
44
made up of behavioral adjustment of each participant
interaction coordination
45
this occur when the interpretation of both sender and receiver is the same
shared meaning
46
this is where the message travel
channel/s
47
T or F: ftf communication has different channels
true
48
T or F: technology mediated communication has the same channel with ftf communication
true
49
3 channels of face-to-face communication
- verbal
- nonverbal
- visual
50
these are images that symbolizes the sender's mood/emotion
emoticons
51
abbreviations that stand in for common phrases
acronyms
52
based on how much and kind of info can be transmitted in a certain channel
media richness
53
this is the best channel used
face-to-face
54
T or F: the less information there is, the less misunderstandings happen
false, more misunderstanding if less info
55
this is the extent of channel that allow immediate feedback
synchronicity
56
this allows communication to happen on the 'real' time
synchronous channel
57
this allow communication happen with 'lag' or 'delay'
asynchronous channel
58
T or F: rich(ftf) and synch channels must be used if the messages are complicated
true
59
T or F: asynch channels can give you extra time to analyze the message
true
60
this is a the proper channel where you want to share a simple and neutral type of info
lean channel
61
this is the stimulus that interferes the communication process
interference/noise
62
this is any physical/external sound/sight that might distract us
physical noise
63
this typically happens in the mind that might interfere with the message
psychological noise
64
T or F: communication process is linear
false; not linear
65
T or F: communication process begins when a sender plans to share a message to a receiver
true
66
T or F: if the receiver misunderstood the message, the sender will not clarify it
false; i-clarify niya 'yon
67
T or F: receivers will encode the message using a script from his/her canned script
true
68
T or F: communication is not learned
false; it is learned
69
T or F: there are 5 communication characteristics
false; 7 sila
70
T or F: the characteristics of communication does not help improve communication skills
false; iniimprove nila
71
T or F: communication has a purpose
oo true yes
72
communication purpose where we identify our strengths and weaknesses
develop and maintain our sense of self
73
communication purpose where we communicate with other people about different topics
to meet our social needs
74
communication purpose where we resolve misunderstandings and maintain relationships
to develop and maintain relationships
75
communication purpose where it can be through observation reading or even communication with others
to exchange information
76
this is a communication process where we convince other or even negotiate
to influence others
77
T or F: communication is not continuous
false; continuous siya
78
T or F: silence can also be a communication
true
79
behavior that represents reactions to the environment and people in it
nonverbal behavior
80
T or F: communication is reversible
false; it is irreversible
81
T or F: once we say/do something, we can still erase it
false; bawal na nuba
82
T or F: we can always repair the damage done in communicatin
false; wag mo na ipilit pls lang
83
communication being irreversible is equal to what saying about the internet
'leaving electronic footprint'
84
T or F: you have little to no control about the receivers action regarding to what you have said/did to him/her
true
85
T or F: communication is situated
true
86
T or F: message can be interpreted differently depending on the environment, channel and how it was produced
true
87
T or F: communication is indexical
true
88
it is the measurement of the emotional temperature of a relationship on the current time
index
89
index measures the level of?
trust
90
it depicts the intensity of having faith on their relationship and on the other person in that relationship
trust
91
it is where between 2 people, were one seeks dominance in the relationship
control
92
this is measures how close 2 persons are in terms of relationship
intimacy
93
T or F: communication doesn't vary in conscious thought
false; it varies
94
T or F: communication doesn't happen spontaneously
false; it happens spontaneously
95
this is an expression when things are spoken without thinking too much
spontaneous expressions
96
these are carefully and thoughtfully formed for a situation
constructed messages
97
T or F: communication is not guided by cultural norms
false; it is guided
98
a system of shared beliefs, values, symbols and behaviors
culture
99
T or F: interpretation of message may depend on his/her cultural background
true
100
this type of concern permeate all types of communication
culture
101
this is a set or moral principles held by society, group or individuals
ethics
102
it reflects what we believe is right or wrong
ethics
103
T or F: we always make choices with ethical application
true
104
T or F: ethical communicators must be honest
true
105
T or F: is the foundation of moral life
honesty
106
T or F: we should try not to deceive others
true
107
'practice what you preach' is in what principle if ethical communication
ethical
108
T or F: ethical communicators should be impartial in decisions
true
109
T or F: ethical communicators should gather relevant and verified facts before giving a feedback
true
110
T or F: ethical communicators should show respect
true
111
T or F: ethical communicators should be responsible for their messages
true
112
T or F: ethical communicators should always gossip, spread rumors and bully others
false; wag
113
who proposed the 'bright side and dark side messages'
Spitzberg and Cupach
114
these are metaphors that characterize the difference between ethical and unethical communication
bright side and dark side messages
115
this is a message that are both ethical and appropriate
bright side messages
116
this is a message that are both unethical and inappopriate
dark side messages
117
this is a message that is honest but can sabotage the relationship
hard dark side messages
118
this is a message where the message is dishonest to maintain a good relationship
easy dark side messages
119
this is a message where the message is both disrespectful and damaging
evil dark side messages
120
example of hard dark side message
real talk
121
example of easy dark side messages
white lies
122
example of evil dark side messages
hate speech
123
this is the impression where the communication behavior is appropriate and effective
communication competence
124
when is a communication effective
when it achieves its goal
125
when is a communication appropriate
when it complies with what the communication should be
126
communication competence can be achieve through what 3 samples
- personal motivation
- knowledge acquisition
- skills practice
127
these can influence how others perceive us as a competent communicators
- credibility
- social ease
128
it is the perception of about the speakers trustworthiness
credibility
129
it is how one manages communication (does not appear nervous/ anxious)
social ease
130
the fear associated with communication with others
communication apprehension (CA)
131
type of CA where we feel anxious in speaking situations
traitlike CA
132
type of cA where we feel anxious in some certain people or group
Audience-based CA
133
type of CA that usually where a person feels anxious in a situation that is not related to the context/person they are currently talking to
situational CA
134
type of CA where anxiety only occurs in a particular situation
context-based CA
135
T or F: communication can be improved
true
136
Communication of members of an organization
Organizational communication
137
Communication that is from the managers/high level to the staff through formal channels
Downward communications
138
Communication by staff to the higher ups, mostly through complaints
Upward communication
139
Communication of the same level in an organization
Horizontal/lateral organization
140
Communication with the higher positions w/o checking who's next in line
Crosswise/diagonal communication
