Mini Quiz 2/28 Flashcards

1
Q

Mixed Message

A

when part of the cluster of behavior does not fit with the rest. Verbal may say one thing while nonverbal says another

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2
Q

Pygmalion Gift

A

When you give a gift that is designed to change that person into what you want them to become

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3
Q

Kinesics

A

bodily activities/gestures

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4
Q

Haptics

A

touch

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5
Q

paralanguage/vocalics

A

use of voice (tone, rate, pitch)

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6
Q

Proxemics and Territoriality

A

the use of space

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7
Q

Chronemics

A

the use of time

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8
Q

artifacts

A

the use of objects

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9
Q

olfaction

A

the use of odors/aromas

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10
Q

Nonverbal communication is packaged in…

A

clusters. we are doing things with our eyes, voice, body, hands whenever we communicate

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11
Q

All behavior has

A

Communicative value. All behavior communicates something

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12
Q

Nonverbal communication has…

A

rules that are governed by culture

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13
Q

Nonverbal communication is more what than verbal communication

A

Trustworthy. Actions speak louder than words

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14
Q

Metacommunicates

A

Communication about communication. Tells us how to interpret the verbal behavior (message). Can be verbal or nonverbal

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15
Q

Repetition

A

to reinforce the verbal through redundancy

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16
Q

Substitution

A

where we create symbolic meaning out of nonverbal communication
ex.) holding someone’s hand without saying a word (act of sympathy)

17
Q

Accentuation

A

To lend emphasis to what is being said

18
Q

Complementary

A

messages that supplement and/or modify the verbal message

19
Q

Regulation

A

Nonverbal cues can regulate verbal interaction. Give cue nonverbally that you are expected to speak. Teacher looks directly at you.

20
Q

Contradiction

A

to negate the verbal message
ex.) sarcasm

21
Q

Types of nonverbal communication

A

facial expressions, eye contact, haptics, paralanguage, proxemics, territoriality, chronemics, physical appearance, clothing, artifacts, internal/external environment, colors, olfaction, and silence.

22
Q

verbal

A

mostly voluntary, mostly conscious, usually content oriented, clear or vague, primarily shaped by culture, discontinuous, single channels, verbal impact.

23
Q

nonverbal

A

mostly involuntary, mostly unconscious, usually relational, inherently ambiguous, primarily shaped by biology, continuous, multiple channels, and nonverbal impact.

24
Q

Basic Axioms of Nonverbal Communication

A

occurs in a context, comes in packages, always communicates, is rule-governed, highly believable, metacommunicates

25
Q

Functions of nonverbal communication

A

repetition, substitution (emblems), accentuation, complementary (illustrators), regulation, contradiction

26
Q

emblems

A

thumbs up. stand alone. replace verbal

27
Q

illustrators

A

use nonverbals to complement verbal message. Talking with hands

28
Q

NVLD

A

Struggle with a range of conditions that include social and spatial disabilities.

29
Q

Territoriality

A

a possessive/ownershiplike reaction to area of space or particular object.

30
Q

Primary Territoriality

A

not shared. keys, phone

31
Q

Secondary Territoriality

A

remote, seat in car

32
Q

Public Territoriality

A

movie theater seat, parking spots