Mini Quiz 2/28 Flashcards

(32 cards)

1
Q

Mixed Message

A

when part of the cluster of behavior does not fit with the rest. Verbal may say one thing while nonverbal says another

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2
Q

Pygmalion Gift

A

When you give a gift that is designed to change that person into what you want them to become

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3
Q

Kinesics

A

bodily activities/gestures

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4
Q

Haptics

A

touch

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5
Q

paralanguage/vocalics

A

use of voice (tone, rate, pitch)

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6
Q

Proxemics and Territoriality

A

the use of space

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7
Q

Chronemics

A

the use of time

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8
Q

artifacts

A

the use of objects

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9
Q

olfaction

A

the use of odors/aromas

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10
Q

Nonverbal communication is packaged in…

A

clusters. we are doing things with our eyes, voice, body, hands whenever we communicate

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11
Q

All behavior has

A

Communicative value. All behavior communicates something

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12
Q

Nonverbal communication has…

A

rules that are governed by culture

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13
Q

Nonverbal communication is more what than verbal communication

A

Trustworthy. Actions speak louder than words

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14
Q

Metacommunicates

A

Communication about communication. Tells us how to interpret the verbal behavior (message). Can be verbal or nonverbal

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15
Q

Repetition

A

to reinforce the verbal through redundancy

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16
Q

Substitution

A

where we create symbolic meaning out of nonverbal communication
ex.) holding someone’s hand without saying a word (act of sympathy)

17
Q

Accentuation

A

To lend emphasis to what is being said

18
Q

Complementary

A

messages that supplement and/or modify the verbal message

19
Q

Regulation

A

Nonverbal cues can regulate verbal interaction. Give cue nonverbally that you are expected to speak. Teacher looks directly at you.

20
Q

Contradiction

A

to negate the verbal message
ex.) sarcasm

21
Q

Types of nonverbal communication

A

facial expressions, eye contact, haptics, paralanguage, proxemics, territoriality, chronemics, physical appearance, clothing, artifacts, internal/external environment, colors, olfaction, and silence.

22
Q

verbal

A

mostly voluntary, mostly conscious, usually content oriented, clear or vague, primarily shaped by culture, discontinuous, single channels, verbal impact.

23
Q

nonverbal

A

mostly involuntary, mostly unconscious, usually relational, inherently ambiguous, primarily shaped by biology, continuous, multiple channels, and nonverbal impact.

24
Q

Basic Axioms of Nonverbal Communication

A

occurs in a context, comes in packages, always communicates, is rule-governed, highly believable, metacommunicates

25
Functions of nonverbal communication
repetition, substitution (emblems), accentuation, complementary (illustrators), regulation, contradiction
26
emblems
thumbs up. stand alone. replace verbal
27
illustrators
use nonverbals to complement verbal message. Talking with hands
28
NVLD
Struggle with a range of conditions that include social and spatial disabilities.
29
Territoriality
a possessive/ownershiplike reaction to area of space or particular object.
30
Primary Territoriality
not shared. keys, phone
31
Secondary Territoriality
remote, seat in car
32
Public Territoriality
movie theater seat, parking spots