Unit 3

Question 1

Emotions

Answer 1

The feelings you have

Question 2

Emotional Expression

Answer 2

Is the way you elect to communicate these emotions. Not all emotions are communicated and may be masked.

Question 3

Emotional Behavior

Answer 3

Is the way you act on the basis of emotions. What we see and can infer what someone is feeling based off of that.

Question 4

First Order Emotion

Answer 4

Born with it. Wired to have it. Fear

Question 5

Second Order Emotion

Answer 5

Learned, cultural. Guilt and remorse in the U.S. and shame in Japan.

Question 6

Primary Emotion

Answer 6

Joy, acceptance, fear, surprise, etc.

Question 7

Mixed Emotion

Answer 7

Combination of primary emotions

Question 8

Commonsense view of emotions

Answer 8

an event occurs
we experience an emotion
we respond physiologically

Question 9

James-Lange theory of emotions

Answer 9

an event occurs
we respond physiologically
we experience an emotion

Question 10

The Cognitive Labeling theory of emotions

Answer 10

an event occurs
we respond physiologically
we interpret this arousal
we experience an emotion

Question 11

Influences on emotional experience and expression (9)

Answer 11

culture and language, display rules, technology, emotional contagion, sex and gender, personality dimensions, emotional intelligence

Question 12

Display Rules

Answer 12

-Intensification (wind up)
-De-Intensification (calm down)
-Simulation (acting out an emotion)
-Inhibition (hide emotion)
-Masking (can’t read someone’s emotion)

Question 13

Sharpening your emotional communication skills (6)

Answer 13

-listen to your body
-pay attention to your thoughts
-take stock of the situation
-learn to reappraise negative emotions
-accept responsibility for your emotions
-separate your emotions from your actions

Question 14

Facilitative Emotions

Answer 14

Help you to function. A little pressure can make you produce work faster and better.

Question 15

Debilitative Emotions

Answer 15

More intense, keep you from functioning effectively. Depression

Question 16

Communicating Emotions Interpersonally Preliminary Analysis (before you act)

Answer 16

1.) understand your emotions
2.) decide if you wish to express your feelings
3.) assess your communication options

Question 17

How to use I messages (4)

Answer 17

-Describe your emotions
-Describe the intensity with which you feel the emotion
-Describe whatever influenced or stimulated you to feel as you do
-Describe what, if anything, you want the listener to do

Question 18

Schutz Interpersonal Needs theory

Answer 18

inclusion, control, affection

Question 19

Beliefs

Answer 19

our individual perceptions of what is and what is not, based on our idea of truth or falsity

Question 20

Attitudes

Answer 20

our prepositions toward action based on what we like or do not like

Question 21

Values

Answer 21

our individual perceptions of the relative worth of actions, ideas, events, or people.

Question 22

Why do we develop interpersonal relationships (5)

Answer 22

-alleviate loneliness
-secure stimulation
-establish contact for self-knowledge
-enhance self-esteem
-maximize pleasure and minimize pain

Question 23

Social Exchange Theory (4)

Answer 23

-interpersonal relationships follow an economic model for rewards and costs
-rewards=things we find pleasing
-costs=things we find displeasing
-Comparison level should be greater than or equal to our comparison level for alternatives

Question 24

Relational Messages Parts (3)

Answer 24

-Content: what is actually said
-Relational: cue that tells us what sort of message a content message is to be taken as.
-Relational messages are metacommunicative

Question 25

Dominance Submission (3)

Answer 25

-One up messages: those that indicate a desire to take control or limit the actions of others -One down messages: those that indicate a desire to give in or relinquish one's freedom -One across messages: those that indicate equivalence or at least have no implications or control.

Question 26

Relational Definition

Answer 26

mental models/schemas, that label and classify relationships and specify how members should treat one another

Question 27

Relational Culture

Answer 27

common orientations, behaviors, rules, shared by unique dyad

Question 28

Relational Contract

Answer 28

implicit contract that covers what people expect to receive from one another, indicates mutual obligations, and outline any exceptions or contingency clauses.

Question 29

Five Factors Influencing Interpersonal Attraction

Answer 29

Physical and personality attractiveness (matching hypothesis) Proximity Reinforcement (somewhere in the middle, neither extremes) Similarity Complementarity

Question 30

Newcomb's Balance Theory

Answer 30

We like when people like the things we like. We may not come to an agreement on something but we aren't totally against the other

Question 31

Other sources of attraction (3)

Answer 31

Reciprocity Competency (at least one redeeming quality) Disclosure

Question 32

Uncertainty Reduction Theory

Answer 32

Suggests that we get to know others to reduce our uncertainty about them.

Question 33

Predicted Outcome Value Theory

Answer 33

Suggests that when we first communicate with others, we try to predict whether continued communication with them will be worth the effort

Question 34

Equity Theory

Answer 34

Suggests that we seek relationships in which our ratio of costs and benefits is the same as our partners.

Question 35

Filtering Theory of Attraction

Answer 35

we assess each individual, choosing to initiate relationships with some and not with others, and to develop some further than others

Question 36

Relational Deterioration

Answer 36

the weakening of the bonds which hold people together

Question 37

How can you reverse deterioration (3)

Answer 37

reverse negative communication patterns begin doing cherishing behaviors adopt a positive action program

Question 38

Withdrawal

Answer 38

avoiding the other person or reducing the amount of conflict

Question 39

Pseudo De-Escalation

Answer 39

is the lie that one just wishes to change the relationship to be less close. Wants to reduce intimacy

Question 40

Cost Escalation

Answer 40

behaving in a way that makes it more difficult for the other person to continue being with you

Question 41

Fading Away

Answer 41

when both parties acknowledge implicitly that the relationship is over

Question 42

Mutual Pseudo De-Escalation

Answer 42

both people say lets just be friends

Question 43

Fait Accompli

Answer 43

a direct simple statement that the relationship is over

Question 44

State of the Relationship Talk

Answer 44

an attempt to analyze the relationship. You want other to see that something is wrong with

Question 45

Attributional Conflict

Answer 45

A fight in which each party blames the other for the breakup. Nasty divorce

Question 46

Negotiated Farewell

Answer 46

a mutual parting of the ways without hostility.