MOD 2 Flashcards

1
Q

The organizing and controlling of affairs of a business or a sector of a business or working with and through people to accomplish a common mission

A

Management

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2
Q

4 main functions of mnagement process:

A

planning
organizing
Directing
Controlling

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3
Q

Planning process:

A
  1. identify goals
  2. Evaluate current situation
  3. Establish Time frme
  4. Set objectives
  5. Forecast the needs
  6. Implement plan
  7. Obtain feedback
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4
Q

A broad, LONG TERM ambition

A

GOAL

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5
Q

A measruable standard or task, set in a designated timeframe

A

Objectives

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6
Q

Clearly defines what the organizatin does, action what you’re doing to achieve vision; present

A

MISSION

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7
Q

Defines what the organization expects to become; future

A

VISION

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8
Q

Gathering of necessary resources and people and develop organizational structure for putting the plan into action

A

Organizing

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9
Q

2 dimensions of organizational process

A

Formal hierarchy of work groups

network of Informal relationship

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10
Q

it is the most visible of all management functions (HUMAN FACTOR STAGE)

A

Directing

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11
Q

Verifies that task are being performed on time

A

Controlling

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12
Q

Major management theories:

A
  1. Scientific Management
  2. Bureacracy Management
  3. Organizational Behavioral management
  4. Systems analysis management
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13
Q

a management theory thta apply a cause and effect analysis and a systematic approach.

A

Scientific management

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14
Q

A management theory that examines organizational aspects and workflow of companies to explain how institutions functions

A

Bureaucracay management

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15
Q

a managament theory that focuses in performances and interaction

A

Organizational Behavioral

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16
Q

a management theory that uses mathematical models, scientifi methodo, and computer stimuations

A

Systems analysis management

17
Q

The laboratory Manager

A

Chief MT

18
Q

they take responsibility of all aspects in the lab

A

CHIEF MT

19
Q

CHIEF MT ROLES:

A

as a person
as a servant
as a representative

20
Q

A role of Chief MT that focuses on own individual talents, training, and weaknesses; ability to deal with people and things.

A

As a person

21
Q

A chief MT role that centers on supporting staff

A

as a servant

22
Q

A chief MT role that they represent who they supervise

A

As a representative

23
Q

Chief MT management skills:

A
  1. organizational
  2. People
  3. Financial
  4. Technical
  5. Conceptual
  6. Design
24
Q

A chief mt skill that has Ability to conceptualize and apply management processes, systematize workflows, make decisions…

A

Organizational Skills

25
Q

A chief mt skill that focuses on Understanding the basic theories of human needs and work motivation

A

People skills

26
Q

A chief mt skill that centers on effective use of and aaccounting for the monetary assets of a company

A

Financial management skills

27
Q

A chief mt skill; the mangement of physical resources into the operational parameters unique to each org

A

Technical skills

28
Q

a chief mt skill that has the ability to see the bigger picture

A

Conceptual skill

29
Q

A chief mt skill that has the ability to solve problems in a way that will benefit the enterprise; problem solving

A

Design skills

30
Q

Management levels:

A
  • top managers
  • Middle managers
  • First-line managers
31
Q

Management Responsibilities:

A

Opertaions
Human resource
Financial
Marketing

32
Q

operations management functions:

A
  • Quality assurance
  • Policies and procedure
  • Strategic planning
  • Bench marking
  • Productivity and assesment
  • Legislation/ health insurance portability
  • Medicolegal
  • Continuin educ
  • Staff meeting
33
Q

Deals with operations in the laboratory

A

Operations Management

34
Q

A management responsibility tht deals with actual personnel

A

Human resource Management

35
Q

Human resource management functions:

A
  • Job Desc
  • recruitment
  • Orientation
  • Competency and assessment
  • Personnel recs
  • Performance eval
  • Discipline and dismissal
36
Q

a management responsibility that deals with monetary assets ang billings

A

Financial management

37
Q

Financial management functions:

A
  • Dept Budgets
  • billings
  • test cost analysis
  • Fee sched maintenance
  • Current pricedural terminologycoding
38
Q

a management responsibilty that deals with advertisement; front office end of lab

A

Marketing management

39
Q

an orderly process of defining community health problems, identifying unmet needs and surveying resources to meet them

A

Healthcare planning