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ORAL COMM > MODULE 3: VERBAL AND NON VERBAL COMMUNICATION > Flashcards

MODULE 3: VERBAL AND NON VERBAL COMMUNICATION Flashcards

(66 cards)

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1
Q

involves the use of language to express ideas

A

verbal communication

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2
Q

it is used ti achieve mutual understanding and communication with others

A

language

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3
Q

Basic Concepts of Language

A
  1. Language is made up of symbols
  2. Language enables internal and external communication
  3. Language is governed by rules
  4. Language is based on social convention
  5. Language can be learned
  6. Language evolves
  7. People, not words, create meaning
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4
Q

Here are things to consider when engaging in verbal communication:

A
  1. Appropriateness
  2. Brevity
  3. Clarity
  4. Ethics
  5. Vividness
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5
Q

is the communication done by sending and receiving wordless clues

A

non-verbal communication

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6
Q

Characteristics of non-verbal communication

A
  1. nonverbal cues show interaction among people
  2. nonverbal cues suggest how people feel
    3.nonverbal cues provide clues, not facts
  3. nonverbal messages are largely unconscious
  4. nonverbal messages may conflict with verbal messages
  5. nonverbal communication is culturally determined
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7
Q

Functions of nonverbal communication:

A
  1. Complementing
  2. Contradicting
  3. Accenting
  4. Substituting
  5. Regulating
  6. Repeating
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8
Q

Types of Nonverbal communication

A
  1. Appearance
  2. Kinesics
  3. Paralanguage
  4. Proxemics
  5. Haptics
  6. Chronemics
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9
Q

____ uses language to engage in an internal conversation w/ himself/herself

A

speaker

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10
Q

who said that language is made up of phonological, syntactic, and semantic compounds

A

Lindfors

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11
Q

they discussed a forth element, the regulativr

A

Adler and Rodman

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12
Q

the 4 components are the rules that govern language

A
  1. Phonological Component
  2. Syntactic Component
  3. Semantic Component
  4. Pragmatical Component
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13
Q

involves the rules for combining sounds to form words

A

phonological component

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14
Q

enables speakers to to combine words meaningfully to form sentences

A

syntactic component

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15
Q

governs how meaning is conveyed in language

A

semantic component

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16
Q

governs how a message is interpreted appropriately in a guven context

A

pragmatical component

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17
Q

a distinct way of encoding text which is popular among the filipino youth

A

jejemon

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18
Q

it goes beyond the literal interpretation of words, and uses the shared culture to carry meaning successfully

A

Semantic component

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19
Q

is a language which emerged when texting became popular

A

jejemon

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20
Q

Different versions of the same language

A

dialects

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21
Q

consulting a dictionary only helps a little in determining meaning for several reasons:

A
  1. A word can contain several meanings
  2. One cannot consult the dictionary while in a conversation
  3. Words gain different interpretations when used in conjunction with other words.
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22
Q

it is essential for you to clearly state your message and express your ideas and feelings

A

clarity

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23
Q

words should be carefully chosen in consideration of the gender roles, ethnicity, preferences and status of the person or people you are talking to

A

Ethics

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24
Q

he has determined from his research that as much as 93% of communication is nonverbal

A

Albert Mehrabian

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25
includes body languages, facial expressions, eye contact, gestures, postures, touch, use of space and time and personal appearance
nonverbal communication
26
we often say something verbally and directly contradict it with a nonverbal message. this is called____
mixed message
27
a function of nonverbal communication that is sometimes used to oppose the meaning of the verbal message
contradicting
28
a function of nonverbal communication that cues can help emphasize oral message
accenting
29
a function of nonverbal communication that nonverbal cues can also be used to control the flow of verbal communication
regulating
30
Mastery of nonverbal communication is important for several reasons:
1. It enhances & emphasized the msg 2. Can communicate without saying a word 3. Can sustain attention 4. Gives the audience a preview 5. Makes u appear more dynamic and animated in ur delivery 6. Serves as a channel to release tension and nervousness 7. Helps make ur speech more dramatic 8. Can build a connection w/ listeners 9. Makes u a credible speaker 10. Helps u vary ur speaking style
31
is generally the first nonverbal message retrieved and can be used to develop judgments
Physical appearance
32
The way you dress and groom also communicates your social and cultural roles and personal qualities. Here r the ff:
1. Clothes 2. Hairstyles 3. Accessories 4. Tattoos
33
Some cultures use ____ as a way of distinguishing ranks and showcasing their culture heritage
tattoos
34
study of body language as a form of nonverbal communication
Kinesics
35
5 body movement
1. Emblems 2. Illustrators 3. Regulators 4. Adaptors 5. Display of feelings
36
are body movements that have a direct translation into words
emblems
37
are body movements that have a direct translation into words
emblems
38
often used when words are inappropriate
emblems
39
accent, emphasize, or reinforce words
illustrators
40
they can help make communication more exact
illustrators
41
control the back-and-forth nature of speaking and listening
regulators
42
people often use ____ when they are nervous or uncomfortable in a situation
adaptors
43
nonverbal ways we have of adapting to the communication situation
adaptors
44
show through our faces and body movements, how intensely we are feeling
display of feelings
45
is about how something is said, not what is said
Paralanguage
46
it can reveal our personality, sarcasm, attractiveness and our health
paralanguage
47
The ____ at which one speaks can have an effect on the way a message is received
rate
48
often indicates emotional meaning
rate
49
highness or lowness of the voice
pitch
50
refers to the loudness or softness
volume
51
sounds we use to fill out our sentences
vocal fillers
52
the overall sound of the voice
quality
53
is useful for conveying different feelings
quality
54
refers to the way people use space to convey meaning
proxemics
55
refer to immovable places in which we live or work
permanent structure
56
the types of objects and their arrangement in a room depend on the intended message
movable objects
57
a person’s invisible comfort zone, an intimate space around him/her at any given time
informal space
58
study of how touch is used to deliver a message
Haptics
59
5 different categories of touch behavior:
1. Functional-professional touch 2. Social-polite touch 3. Friendship-warmth touch 4. Love-intimacy touch 5. Sexual-arousal touch
60
you are touched for a specific reason
functional-professional touch
61
this kind of touch is used to acknowledge someone else
social-polite touch
62
this kind of touch is used in close relationships
friendship-warmth touch
63
this kind of touch is more common and is used for more intense relationships
love-intimacy touch
64
touch used as an expression of physical attraction
sexual-arousal touch
65
refers to the study of the role of time in communication
chronemics
66
also shows how time is viewed differently in various countries
chronemics

ORAL COMM (4 decks)

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