MODULE 4: INTERCULTURAL COMMUNICATION

Question 1

who cautioned people to be careful with their words by saying “Whatever words we utter should be chosen with care for people will hear them and be influenced by then for good or ill”

Answer 1

Guatama Buddha

Question 2

What book in the bible warns that words can cause a lot of destruction: “the tongue is fire”

Answer 2

The book of James

Question 3

is the sending and receiving of messages across languages and culture

Answer 3

intercultural communication

Question 4

is not only made up of shared languages or countries; it also refers to different social groups in the same setting

Answer 4

culture

Question 5

happens when individuals interact, negotiate, and create meanings while bringing in their varied cultural backgrounds

Answer 5

intercultural communication

Question 6

pertains to communication among people from different nationalities

Answer 6

intercultural communication

Question 7

who said that intercultural communication is the sending and receiving of messages across languages and cultures

Answer 7

(Arent, 2009)

Question 8

who said that intercultural communication happens when individuals interact, negotiate, and create meanings while bringing in their varied cultural backgrounds

Answer 8

(Ting-Toomey, 1999)

Question 9

takes place when people draw from their cultural identity to understand values, prejudices, language attitudes and relationships

Answer 9

intercultural communication

Question 10

who said that intercultural communication takes place when people draw from their cultural identity to understand values, prejudices, language attitudes and relationships

Answer 10

(Gudykunst & Kim, 2003)

Question 11

is a framework of understanding for processing verbal and nonverbal cues specific to a particular culture

Answer 11

cultural grid

Question 12

8 basic behaviors for intercultural competence

Answer 12

1. Display of Respect
2. Orientation of Knowledge
3. Empathy
4. Interaction Management
5. Task Role Behavior
6. Relational Role Behavior
7. Tolerance of Ambiguity
8. Emotional Expression and Interaction Posture

Question 13

enables a communicator to understand and interact with each other cultures by applying attitudes and values and understanding interaction skills

Answer 13

Intercultural competence

Question 14

entails acceptance or respect for one’s cultural identity and open-mindedness and sensitivity to others

Answer 14

intercultural competence

Question 15

it aids in building trust and establishing connections with people from other cultures

Answer 15

empathy

Question 16

simply means seeing the value of other cultures regardless of their difference from your own culture

Answer 16

respect

Question 17

demonstrates awareness of different cultural rules and knowledge of acceptable norms or standards of behavior

Answer 17

respect

Question 18

it is essential for effective communication so that you can see the perspective of the other person

Answer 18

empathy

Question 19

are shared goals in the intercultural communication

Answer 19

harmony, teamwork and productivity

Question 20

refers to the serious attempt of a person to participate in establishing and preserving a personal relationship that is trusting, harmonious, and supportive to each other

Answer 20

relational role behavior

Question 21

Barriers to Intercultural Communication

Answer 21

1. Ethnocentrism
2. Stereotypes
3. Interpretation of Time
4. Personal Space Requirements
5. Body Language
6. Translation Limitations

Question 22

is the tendency for people to believe that their own cultural norms are the right way ti do things

Answer 22

ethnocentrism

Question 23

mental pictures that one group forms from the main characteristics of another group

Answer 23

stereotypes

Question 24

these generalizations interfere with communication when people interact on the basis of the imagines representative and not the real individual

Answer 24

stereotypes

Question 25

defines as the study if how cultures perceive time and use time

Answer 25

chronemics

Question 26

study of cultural space requirements

Answer 26

proxemics

Question 27

6 stages of the development model of intercultural sensitivity

Answer 27

1. Denial 2. Defense 3. Minimization 4 Acceptance 5. Adaptation 6. Integration

Question 28

does not recognize cultural differences

Answer 28

denial

Question 29

starts to recognize cultural differences and is intimidated by them

Answer 29

defense

Question 30

although individuals see cultural differences, they bank more on the universality of ideas rather than on cultural differences

Answer 30

minimization

Question 31

begins to appreciate important cultural differences in behaviors and eventually in values

Answer 31

acceptance

Question 32

very open to world and views when accepting new perspectives

Answer 32

adaptation

Question 33

start to go beyond their own cultures and see themselves and their actions based on multifarious cultural viewpoints

Answer 33

integration

Question 34

racist and anti-semitic group which aimed to promote white supremacy

Answer 34

The Ku Klux Klan