Module 4 Execution Flashcards

(28 cards)

1
Q

What are the 5 leadership styles?

A

Directive
Consultative
Servant Leadership
Consensus/Collaborative
Situational

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2
Q

What are the 2 Work Information Management Systems?

A

Project Management Information System (PMIS) - software used to gather, integrate and share data. Ensures consistency in collection and reporting.
Example: MS Project, Pro-Core

Artifact Management System - Stores and maintains project Artifacts
Examples: MS SharePoint, Google Drive

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3
Q

What are the 3 pillars of the Empirical Process?

A

Transparency
Inspection
Adaptability

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4
Q

What is Active listening?

A

A communication technique that involves acknowledging the message and asking questions to clarify the message to confirm what is being said.

Acknowledge what you heard and ask questions to confirm what’s being said.

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5
Q

Define Configuration Management Plan?

A

The plan on what project information will be recorded and how it will be recorded.
Basically how to record and maintain (aka make changes to) project artifacts.

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6
Q

Define Configuration Management System?

A

Collection of processes used to track project artifacts and monitor & control changes to them during work.

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7
Q

Define Version Control?

A

Tracking system for the documents/digital artifacts in a Configuration Management Plan/System. Has a:
*Version number
*Date/Time Stamp
*Name of user who made changes

Apply version control to all artifacts, including the Project Management Plan.

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8
Q

Define Psychological Safety?

A

Ability to show and employ oneself with out fear of personal harm and negative consequences.

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9
Q

Name the 4 Motivational Theories

A

Maslows Hierarchy of needs
Herzberg’s Hygiene-Motivation Theory
McGregors x/y Factors
McClelland’s Theory - Power, Achievement, Affiliation

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10
Q

Name the 5 main components of Emotional Intelligence?

A

Emotional Self Awareness
Self Regulation
Motivation
Empathy
Social Skills

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11
Q

Define Recognition?

A

Intangible, experiential event to show appreciation for a behavior. Can be given without a Reward.

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12
Q

What are the 3 decision making methods?

A

voting - peer consensus driven, based on data

multi-criteria decision analysis - data driven

autocratic decision making - leadership driven, based on data

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13
Q

How does decision making empower the team?

A

It references the team charter and ground rules which have the criteria for making decisions and conflict resolution spelled out in them. The team establishes its own ways of working (norms) for making decisions and conflict resolution based on that criteria. Teams should ideally always try to establish consensus.

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14
Q

Define Planning Poker?

A

Its a voting technique used to achieve consensus in a team. Used for voting when prioritizing tasks. It estimates effort.

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15
Q

Does the Lessons Learned Document have versions?

A

No. It builds over the time span of the project. It is a living document.

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16
Q

Does the Stakeholder Register have versions?

A

No. It is updated over the time span of the project. Its a living document.

17
Q

Define Information Radiators?

A

“Big Visible Chart”
Displays placed in visible locations so everyone can see the latest information about the project.

19
Q

What are the 10 parts of the Communication Plan/Approach?

A

Sender
Receiver
Content
Stakeholder communication requirements
Reason for communication
Frequency and timing
Resources
Confidential Information
Constraints
Escalation processes

20
Q

Name the 5 parts of Stakeholder Communication Requirements?

A

Sender and Receiver
Content
Method of delivery
Frequency/Timing
Reason for communication

21
Q

Define Training?

A

Learning skills for use in the present, aka upskilling

22
Q

Define Coaching?

A

Learning how to apply new skills or improve them

23
Q

Define Mentoring?

A

Development of personal and professional growth through long-term professional relationships

24
Q

Describe Tacit vs Explicit Knowledge?

A

Tacit knowledge is deeply embedded in a person’s mind through experience and intuition, making it difficult to articulate or share. Explicit knowledge, on the other hand, is readily codified, documented, and easily shared, like procedures or best practices.

Essentially, tacit knowledge is “knowing how,” while explicit knowledge is “knowing that”

25
Name three documents that are updated during the Execution Process?
Lessons Learned Stake Holder Engagement Matrix (SEAM) Risk Register
26
Name the 5 Conflict Management Methods from Killian Model?
Avoid (loose, loose) Accommodate (loose, win) Compromise (each gets something) Compete (win, loose) Collaborate (win, win)
27
Name 5 interpersonal skills for Conflict Management?
Emotional Empathy - diffuse Influencing - persuade Leadership - steer/direct Decision-Making - solution Active Listening - listen
28