Module4 Flashcards

(20 cards)

1
Q

What is a distribution channel?

A

A network of interdependent entities involved in making a product or service available for consumer or business use.

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2
Q

What is a distribution mix?

A

The combination of distribution channels used by a seller to get products to end users.

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3
Q

What are intermediaries in distribution?

A

Entities in the supply chain that help distribute products, including wholesalers, retailers, agents, and brokers.

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4
Q

List types of intermediaries.

A
  • Wholesalers: buy in bulk, sell to businesses
  • Distributors: link manufacturers to customers
  • Agents/Brokers: work on commission, no ownership of goods
  • Retailers: sell directly to consumers
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5
Q

Describe distribution strategies.

A
  • Intensive: via many channels
  • Exclusive: limited rights to specific distributors
  • Selective: few channels for focused attention
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6
Q

Define physical distribution.

A

The steps to store and move a product from supplier to customer in the supply chain.

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7
Q

What is supply chain disintermediation?

A

Direct interaction between consumer and manufacturer, removing intermediaries.

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8
Q

List evaluation dimensions for distribution networks.

A
  • Customer needs
  • Costs of meeting these needs
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9
Q

List customer service elements affected by network design.

A
  • Response time
  • Product variety
  • Product availability
  • Customer experience
  • Order visibility
  • Returnability
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10
Q

Describe the cost-response time efficient frontier.

A

Balancing low logistics cost and fast response times to achieve desired supply chain performance.

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11
Q

What are design options for distribution networks?

A
  • Direct shipping
  • Direct shipping with in-transit merge
  • Distributor storage with carrier
  • Last mile delivery
  • Customer pickup
  • Retail storage
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12
Q

List the phases of network design decision-making.

A
  • Phase I: Supply chain strategy
  • Phase II: Regional facility configuration
  • Phase III: Select sites
  • Phase IV: Choose locations
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13
Q

What is the objective of Phase I in network design?

A

Define the supply chain strategy aligning with competitive strategy and customer needs.

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14
Q

What does Phase II involve in network design?

A

Identifying regions for facilities, estimating capacity, and assessing demand risks.

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15
Q

What are the tasks of Phase III in network design?

A
  • Analyse site infrastructure
  • Evaluate workforce availability
  • Confirm community receptivity
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16
Q

What is Phase IV in network design?

A

Select precise facility locations, focusing on profit maximisation considering logistics, costs, taxes, and tariffs.

17
Q

List factors influencing supply chain design.

A
  • Strategic: Customer response time
  • Environmental: Infrastructure, geopolitical risks
  • Cost: Logistics, facility costs
18
Q

Define economies of scale.

A

Cost advantages achieved when production increases, leading to lower average costs.

19
Q

What is inventory cost related to facility count?

A

Inventory cost rises with more facilities due to increased safety stock requirements.

20
Q

Describe total logistics cost and facility count relationship.

A

Total logistics cost first decreases then increases as more facilities are added, due to balancing economies of scale and response time.