Moods, emotions, job attitudes

Question 1

What is emotion?

Answer 1

• a feeling associated with a specific event

- intense enough to disrupt the thought process

Question 2

What is mood?

Answer 2

• not associated with a particular event
• not sufficiently intense to interrupt ongoing thought processes.
• typically last longer than emotions.

Question 3

What is affectivity?

Answer 3

-stable characteristics in which individuals are prone to experience negative/positive feelings.

Question 4

What is considered states?

Answer 4

• moods and emotions

- temporary, fluctuate over time.

Question 5

What is considered traits?

Answer 5

• positive and negative affectivity

- relatively stable

Question 6

How can emotions be categorized?

Answer 6

• valence: ranges from pleasant to unpleasant
• intensity: ranges from high to low.
• yields the Affective Circumplex

Question 7

What is the Affective events theory?

Answer 7

• explains how affect influences behaviors at work.

- two types of behaviors at work: affect-driven, judgement driven.

Question 8

How can you increase job satisfaction?

Answer 8

• job rotation
• job enlargement
• job enrichment

Question 9

Describe the types of organizational commitment.

Answer 9

• affective commitment - an emploee’s emotional attachment to the organiztion
• normative commitment - an employee’s feelings of obligation to the organization
• continuance commitment - an employee’s assessment of how costly/difficult it would be to leave the organization.